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NEOGOV · 1 month ago

Enterprise Resource Planning (ERP) Training Specialist

VA 22195-2266, VA

Full-time

Hybrid

Mid Level

$79K/yr - $103K/yr

4+ years exp

NEOGOV is seeking an Enterprise Resource Planning (ERP) Training Specialist to collaborate with the Organizational Development team in designing, developing, and facilitating training programs for enterprise-wide systems. The role focuses on creating training materials for Oracle Fusion and delivering training sessions while ensuring alignment with organizational development initiatives.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Design and deliver training programs tailored to utility industry roles (accounting, finance, customer service, procurement, project management etc.)

Support training efforts for Oracle Fusion, including financial, procurement, inventory management, and operations modules

Develop ERP training materials such as training guides, quick reference guides, microlearning content, interactive simulations, tutorials, and assessments

Work closely with Subject Matter Experts (SMEs) to gather core information and create effective training content

Facilitate meetings to understand system functionality and business processes

Conduct live and virtual training sessions, including webinars

Coordinate with internal SMEs and external partners to ensure consistent training delivery as per the training plan

Evaluate training effectiveness and periodically update training materials

Use platforms such as Articulate, Lectora, or similar tools to develop training content

Publish and maintain content via a centralized repository or Learning Management System (LMS)

Manage project timelines, scope, and budget in collaboration with the project management team

Assist the Learning and Development Manager to manage vendors and contracts

Regularly update training materials based on system changes and user feedback and utilize knowledge management practices

Recommend process improvements and enhancements to training delivery

Research, evaluate, and make recommendations to Organizational Development-related initiatives in leadership/career development, employee engagement and retention, succession planning, performance management, knowledge transfer, change management, onboarding, and other areas of improvement relevant to the overall effectiveness of the organization

Assist the Learning and Development Manager with review of employee learning and development requests, focused on reconciliations, alignment of organizational priorities, and budget

Coordinate, communicate, and schedule learning and development activities for Prince William Water employees, including but not limited to coordinating and organizing enrollment, assembly of necessary program materials, setting up of the classroom, ordering or purchasing supplies, etc

Manage Prince William Water’s learning facilities and amenities to coordinate logistical arrangements for instructor-led training

Conduct organization-wide needs assessments to identify skill and knowledge gaps that need to be enhanced or addressed

Meet with management and employees to assess and determine yearly learning and development and organizational development needs as directed

Write articles for employee newsletters and other publications for the utility industry

May be deemed essential at any time

Perform other duties as assigned or required

Qualification

Oracle FusionTraining material developmentInstructional designArticulateLectoraAdult learning principlesProject managementCommunication skillsInterpersonal skillsFacilitation skills

Required

Bachelor's degree in Human Resource Management, Education, Adult Learning and Training, Organizational Development, or a related field

At least 4 years of experience developing training materials and delivering in-person, webinar, and virtual training

Familiarity with instructional design tools such as Articulate, Lectora, or similar

Knowledge of principles and practices of organizational development and adult learning; data collection and statistical methodology; computer equipment and software applications related to assignment; and English usage, spelling, and grammar

Ability to conduct learning and development events applying adult learning principles; design training materials following Instructional System Design requirements; develop eLearning content using authoring tools; and facilitate group discussions

Ability to maintain confidential and sensitive information; manage multiple projects; meet deadlines; analyze situations carefully and recommend solutions, understand, interpret, apply, and reach decisions following Prince William Water and Division policies and procedures; organize and prioritize work; follow established codes, policies, and guidelines; and work independently in the absence of supervision

Exceptional interpersonal, as well as written and verbal communication skills

Must be passionate about creating a learning culture within the organization

Possess exceptional communication skills. Must be a poised, confident, and engaging presenter of a wide variety of topics, both around operational tasks and soft skills. Must be able to project enthusiasm around all subject matter while stressing the importance of the information presented

Ability to capture concepts, such as leadership skills, management styles, customer service, etc., and be able to convert concepts into training products for use by all organizational levels