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AF - Group · 1 month ago

Specialty Insurance - Senior Program Manager (AF Specialty)

United States

Full-time

Remote

Senior Level, Lead/Staff

$122K/yr - $231K/yr

10+ years exp

AF - Group is seeking a Senior Program Manager to oversee property and casualty programs through a delegated underwriting authority model. This role involves maintaining partnerships with program administrators, ensuring operational excellence, and mentoring other program managers.

Health CareInformation TechnologyInsurance

Comp. & Benefits

Responsibilities

Manage complex program performance and profitability by monitoring key performance indicators, creating action plans when needed, handling underwriting referrals, and driving improvements in challenged segments through coordination with program administrators

Lead product development for the complex programs by building and maintaining underwriting guidelines, forms lists, letters of authority, and standards and procedures for those exceptions outside of the guidelines

Perform annual underwriting audits for all assigned programs, prepare audit reports, and ensure compliance with all recommendations made in accordance with division standards for timeliness

Partnering with key support units, including Finance, Actuarial, Claims, Legal, Compliance, Reinsurance, and Corporate Underwriting to analyze issues, identify solutions, and drive execution on challenges faced by the company, program administrators, and customers

Manage assigned relationships with program administrators, including regular visits

Support data collection needed for reinsurance placements, data calls, filings, or any other projects or requests

Support the writing of new programs and develop product or service enhancements for existing programs

Monitor and update premium and profitability projections

Negotiate commission structures with program administrators

Mentor and train other program managers

Qualification

PropertyCasualty experienceUnderwriting guidelines developmentProgram management experienceFinancial managementAnalytical skillsCustomer satisfaction focusNegotiation skillsCommunication skillsTeam collaborationProblem-solving skills

Required

Bachelor's degree in insurance, business or a related field is required

Minimum ten years of Property and Casualty experience, preferably in an underwriting and/or product development role

Minimum at least five years of program management via delegated underwriting authority or program administrator experience

Continuous learning, as defined by the Company's learning philosophy, is required

Proficient with analyzing complex business problems

Excellent analytical, organizational and problem-solving skills

Highly entrepreneurial – comfortable within a culture that is fast-paced and dynamic

Strong intellectual curiosity and desire to help others solve problems

Capable of influencing program administrator decision-making

Strong knowledge in commercial property and casualty underwriting

Knowledge of activities, practices and terminology of the commercial property and casualty insurance industry and relevant legal and administrative procedures

Ability to negotiate and establish a personal rapport with opposing parties, and to resolve conflicts in a professional manner

Ability to analyze and interpret financial and management data

Thorough knowledge of budget preparation and financial management

Ability to develop and implement effective and efficient recommendations

Self-directed in achieving closure on deliverables

Collaborative and team oriented

Excellent verbal and written communication skills

Demonstrated drive, determination, and persistence to achieve annual revenue targets

Presentation skills and confidence to present division and product in one-on-one settings or to large gatherings

A commitment to total customer satisfaction

Preferred

Advanced insurance certification preferred

Experience working with form/rate development and filing functions for programs is desired

Certification or progress toward certification is highly preferred and encouraged

Company

AF - Group

AF Group is a nationally recognized holding company whose affiliated insurance companies are premier providers of specialty insurance solutions offered through independent agents nationwide.

Founded in 1912

Lansing, Michigan, USA

1001-5000 employees