Mimecast · 1 day ago
Product Operations Coordinator
Massachusetts, United States
Full-time
Hybrid
New Grad, Entry Level
$100K/yr - $150K/yrMimecast is a dynamic force in Cybersecurity and Human Risk Management, trusted by organizations worldwide to protect their data. As a Product Operations Coordinator, you’ll play a vital role at the intersection of product, engineering, and go-to-market teams, ensuring our solutions deliver value at every step.
Cyber SecurityEmailLegalSaaSSecurity
Responsibilities
Drive Operational Excellence Across Product & Engineering: Coordinate end-to-end product development workflows, ensuring seamless collaboration between cross-functional teams. Support regular reporting processes to guarantee data accuracy and consistency and manage operational documentation to keep everyone aligned
Champion Process Improvement: Proactively identify operational bottlenecks and inefficiencies. Develop and implement strategies to streamline workflows, eliminate obstacles, and enhance overall productivity across the product lifecycle
Enable Tools & Best Practices: Act as the go-to expert for project management and collaboration tools (e.g., Jira, Confluence, Excel, PPT, Adobe). Promote tool and templates adoption, provide guidance, and ensure teams are leveraging the right resources to maximize efficiency
Own Documentation & Training: Maintain up-to-date product and process documentation, ensuring all materials are accurate, clear, and reflect the latest changes. Regularly review and update process documentation to keep it relevant and useful for the team, supporting smooth onboarding and ongoing training efforts
Support Product and Program Managers: Partner closely with Product Managers and Program Managers to ensure smooth roadmap creation and management. Provide operational support, gather and organize key data, and help remove obstacles so they can focus on strategic priorities and delivering value to customers
Qualification
Required
Excellent organizational and time management skills
Strong written and verbal communication abilities
Proficiency with project management and collaboration tools (such as Jira, Confluence, Excel, PPT, Adobe)
Comfort using AI-powered productivity tools for research, document drafting, workflow automation, or data analysis
Analytical mindset with competency in data collection, analysis and reporting
Ability to manage multiple priorities and adapt to dynamic environments
Interest in technology and eagerness to learn about cybersecurity products
Preferred
Bachelor's degree in a related field or equivalent experience is advantageous
Benefits
Robust benefits
Access to development programs tailored to your growth
Comprehensive benefits package that helps our employees and their family members to sustain a healthy lifestyle
Incentive plans
Company
Mimecast
Mimecast is a SaaS-based email management platform enabling companies to administer business communications and data.
Founded in 2003
1001-5000 employees
H1B Sponsorship
Mimecast has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2023 (4)
2022 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$90.24MKey Investors
ATL PartnersInsight PartnersIndex Ventures
2021-12-07Acquired
2017-10-31Post Ipo Equity· $0.4M
2015-11-19IPO
Leadership Team
Marc Zadelhoff
Chief Executive Officer
M
Micheal McCollough
Senior Vice President Global Channels & Alliances
Recent News
2026-01-16
crnasia.com
2025-12-11
2025-12-10
Company data provided by crunchbase