ECI Software Solutions · 2 weeks ago
Director, Enterprise Applications
Westlake, TX
Full-time
Hybrid
Director/Executive
10+ years expECI Software Solutions is seeking a Director of Enterprise Applications to own the strategy, delivery, and operation of their core business systems. This role will lead a team and partner closely with leaders across various departments to ensure the enterprise application landscape is scalable, reliable, and aligned with the company's growth as a leading SaaS provider.
CRMEnterprise Resource Planning (ERP)SaaS
Responsibilities
Develop and own the enterprise applications strategy and multi-year roadmap, aligned with ECI’s business and technology objectives
Assess the current application landscape (Workday, Salesforce, M365 and related tools), identifying gaps, redundancies, and modernization opportunities
Build business cases and ROI analyses for major initiatives (e.g., new modules, platform expansions, consolidations, or replacements)
Partner with the CIO and IT leadership to ensure enterprise applications support ECI’s scalability, customer-centricity, and operational efficiency
Maintain a portfolio view of all enterprise applications, including ownership, cost, usage, lifecycle status, and risk
Make retain / enhance / consolidate / retire recommendations to optimize business value and total cost of ownership
Own key vendor relationships (Workday, Salesforce, Microsoft, and other major SaaS providers); oversee contracts, renewals, and license management
Ensure alignment of tools and platforms with enterprise architecture and security standards
Lead or oversee enterprise application projects: implementations, major upgrades, module rollouts, and cross-application initiatives
Establish and manage intake and prioritization processes for enhancements and new requests in collaboration with business stakeholders
Ensure high-quality project execution (requirements, design, configuration, testing, training, cutover, and post-go-live support)
Drive effective change management, including stakeholder communication, impact assessment, user training, and adoption strategies
Ensure the reliability, performance, and security of enterprise applications, meeting or exceeding SLAs
Oversee application support processes: incident management, service requests, and problem management across Workday, Salesforce, M365, and related systems
Champion continuous improvement, identifying and delivering enhancements that streamline processes, reduce manual work, and improve user experience
Ensure robust documentation of application configurations, integrations, and key business processes
Serve as a trusted partner to leaders in Finance, HR, Sales, Marketing, and Operations, translating business needs into scalable system solutions
Facilitate cross-functional collaboration to harmonize and standardize processes where appropriate, leveraging out-of-the-box capabilities before customizations
Help functional owners optimize their processes using best practices within Workday, Salesforce, Marketo, and M365
Partner with Enterprise Architecture, Data, and Integration teams to ensure robust integrations between systems (e.g., Workday ? Salesforce, Salesforce ? Jira, and connections into data platforms)
Oversee governance of APIs, integration patterns, and middleware used by enterprise applications
Support reporting and analytics needs by ensuring applications provide accurate, timely data and align with data governance standards
Ensure enterprise applications adhere to security, privacy, and compliance requirements relevant to a SaaS business
Partner with Security, Compliance, and Internal Audit on access controls, segregation of duties, audit trails, and regulatory controls
Support internal and external audits, remediation activities, and ongoing risk management
Lead a team of 2–3 managers and ~20 indirect reports (FTEs and contractors), covering application management, administration, analysis, and development
Define roles, responsibilities, and career paths within the Enterprise Applications function
Recruit, develop, and retain top talent; provide coaching and feedback to foster a culture of accountability, collaboration, and continuous learning
Promote standard methodologies and best practices for configuration, development, testing, documentation, and release management
Qualification
Required
Bachelor's degree in Information Systems, Computer Science, Business, or related field, or equivalent experience
10+ years of progressive experience in IT or enterprise applications roles
5+ years in a leadership/management capacity, including managing managers and distributed teams and/or contractors
Significant hands-on or leadership experience with at least two of the following platforms (more is a plus): Workday (HCM and/or Finance), Salesforce (Sales Cloud, Service Cloud, CPQ, or related clouds), Microsoft 365 (including governance and adoption at scale)
Demonstrated success delivering large-scale SaaS application projects (implementations, major upgrades, or transformations) in a growing organization
Strong understanding of core business processes across Finance, HR, Sales, and Marketing, and how they are enabled by enterprise applications
Proven ability to partner with senior business leaders, manage competing priorities, and make data-driven decisions
Preferred
Experience in a B2B SaaS or software company of similar scale (1,000–5,000 employees)
Experience driving application rationalization and standardization across multiple business units or geographies
Familiarity with modern integration platforms, APIs, and event-driven architectures
Advanced degree (e.g., MBA or Master's in Information Systems) and/or relevant certifications (e.g., Salesforce, Workday, Marketo, PMP, ITIL)
Company
ECI Software Solutions
ECI Software Solutions provides small and medium-sized enterprises with business management tools and cloud-based technologies.
1001-5000 employees
H1B Sponsorship
ECI Software Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Late StageTotal Funding
$80MKey Investors
New Enterprise AssociatesAccel
2020-11-19Acquired
2006-01-01Series Unknown
2002-01-02Series C· $21M
Leadership Team
Trevor Gruenewald
Chief Executive Officer
Fred Tillman
VP Product Development
Recent News
Best ERP Software, Vendors, News and Reviews
2025-12-13
2025-12-10
Company data provided by crunchbase