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Selene Finance LP · 8 hours ago

Senior Escrow Specialist

DFW Metroplex

Full-time

Onsite

Mid, Senior Level

2+ years exp

Selene Finance LP is a financial services firm specializing in mortgage servicing and related businesses. The Senior Escrow Specialist will be responsible for managing tax-related issues, ensuring timely tax payments, and maintaining departmental policies while assisting management with departmental coordination and evaluation.

FinanceFinancial ServicesLeasing

Responsibilities

Work closely with the tax outsource vendor to ensure quality of service and adherence to contracts

Ensure all Tax research issues are handled in a timely fashion, including inquiries on Disbursements, Returnd/Refunds, Delinquent Taxes, Tax Sales, and establishment of tax lines

Ensure tax payments are disbursed timely

Prepare monthly vendor scorecards for adherence to SLAs stated within SOW

Establish internal controls to reduce clerical errors and customer complaints

Develop and maintain departmental policies and procedures

Prepare monthly reports for senior management

Responsible for assisting Management with implementing the overall direction, coordination and evaluation of their department

Carries out responsibilities in accordance with the organization’s policies and applicable laws

Responsibilities include assisting training, planning, assigning and directing work, addressing complaints, and resolving problems