Indium · 3 weeks ago
Acqueon Dialer Product Owner
United States
Contract
Remote
Senior LevelIndium is seeking a seasoned Product Owner with a strong background in Customer Service and expertise in auto-dialer campaign management. The ideal candidate will lead initiatives independently and collaborate within an Agile Scrum team to ensure the seamless execution of dialer campaigns.
AnalyticsArtificial Intelligence (AI)Big DataDevOpsGamingMachine LearningNatural Language ProcessingSoftwareSoftware EngineeringText Analytics
Hiring Manager
Mahesh Mathew
Responsibilities
Lead product ownership for the Acqueon Dialer platform, ensuring optimal campaign performance and compliance
Partner with business stakeholders across Marketing, Call Center Operations, Sales, Compliance, and IT to define and deliver campaign strategies and enhancements
Gather and document business requirements, translate them into actionable user stories, and manage a well-prioritized product backlog
Collaborate closely with developers and QA teams to ensure features are developed, tested, and deployed according to specifications and sprint goals
Conduct and oversee UAT sessions with business partners to validate new functionality
Provide production support for incident resolution and defect management
Create and deliver professional presentation decks to communicate new or enhanced capabilities to business stakeholders
Leverage data to tell a clear, compelling story and support informed decision-making
Qualification
Required
Acqueon Dialer platform experience
Twilio integration or communication platform experience
Healthcare industry background
Extensive experience in Customer Service environments, with hands-on experience in dialer operations
Strong understanding of Agile methodologies, including sprint planning, backlog grooming, and cross-functional collaboration
Excellent written and verbal communication skills, with the ability to influence and engage across all levels of the organization
Company
Indium
Indium is an AI-driven digital engineering company that helps enterprises build, scale, and innovate with cutting-edge technology.
Founded in 1999
5001-10000 employees
H1B Sponsorship
Indium has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (10)
2023 (4)
2022 (4)
Funding
Current Stage
Late StageTotal Funding
$1MKey Investors
IRIS
2023-12-22Acquired
2006-04-21Series Unknown· $1M
Leadership Team
Ram Sukumar
Co-Founder & CEO
Vijay Balaji
Co-Founder & Director, Member of the Board
Recent News
Business Wire
2024-12-28
Company data provided by crunchbase