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OneMain Financial · 1 month ago

AD - Digital Collections Strategy &Analytics

Wilmington, DE

Full-time

Hybrid

Director/Executive

7+ years exp

OneMain Financial is the leader in offering nonprime customers responsible access to credit. The Associate Director of Digital Collections Strategy and Analytics will develop and execute strategies to enhance digital engagement and improve customer experiences in Collections, while optimizing performance across various functions.

CreditFinanceFinancial ServicesInsuranceWealth Management

Responsibilities

Develop the vision and set of objectives and roadmap for digital Collections agenda

Build and manage a learning agenda that enables continuous improvement

Develop and optimize strategies that balance collections effectiveness and operational expenses through a combination of analysis, testing and collaboration with partner groups

Independently lead the entire project lifecycle for complex analysis, strategies and models

Partner with other leaders to define business priorities, align talent and resources and communicate progress to executive management

Understand the data environment to appropriately prioritize and set expectations for key reporting, modeling, and analytical priorities

Draw conclusions and influence at all levels of the organization

Build and lead a high performing team - hiring, developing and leading the efforts of others

Qualification

Advanced analytical skillsConsumer lending experienceLeadership experienceSASSQLRPythonTeam buildingCreative problem solvingStrategic acumen

Required

Bachelor's Degree in a quantitative discipline (Engineering, Statistics, Economics, Business Management or Computer Science); Master's preferred

7+ years of experience in consumer lending (preferably in digital servicing or Collections) driving informative risk decisions through analyses; Master's or PHD degrees may offset experience

3+ years of leadership experience, building and prioritizing teams and objectives based on company strategy

Advanced analytical skillset using tools such as SAS, SQL, R, Python

Innovative and capable of developing creative solutions to complex, data-driven problems