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TMEIC · 2 weeks ago

Technical Services Project Manager (PR25147)

Greater Houston

Full-time

Onsite

Mid, Senior Level

2+ years exp

TMEIC is a company focused on Energy & Infrastructure Solutions, and they are seeking a Technical Services Project Manager to lead and manage service projects, ensuring timely resolution of client issues. The role involves coordinating cross-functional teams, driving client satisfaction, and implementing process improvements to enhance service delivery.

Industrial Automation

H1B Sponsor Likely

Responsibilities

Serve as single point of contact for client service projects, agreements, and spare parts

Monitor open service requests, coordinating cross-functional teams to resolve client installed base issues, obtain respective supplier root cause analysis, and provide corrective action reports to meet client expectations, escalating to immediate manager as necessary

Drive client satisfaction through effective communication and order management, contract compliance, and meeting expectations with respect to safety, quality, and delivery

Coordinate cross-functional project teams, including parent company resources and suppliers, for successful execution of service projects, ensuring that company objectives are met

Provide timely updates on service project performance, status, and client relationship issues to immediate manager

Recommend and implement risk assessment and abatement plan to meet targets

Identify opportunities and provide recommendations to business unit for improvements on installed base management, new solutions development, products, service features, and applications to drive business growth

Produce and maintain records of service project communications, contract variations, projects, and business activities per corporate guidelines

Design competitive and viable technical approaches to resolve client issues

Produce accurate project execution estimates for cost and price evaluations of potential service orders

Develop pricing strategies to maximize service project margins

Evaluate supplier proposals to determine best technical and most economical solution for the application

Identify opportunities, initiate, and execute process improvement initiatives in the organization

Provide individual contributions necessary to meet client and business commitments

Collect, analyze, and regularly report fleet data to management

Bring full effort to bear on tasks assigned by manager

Give manager best advice

Give earliest notice when work cannot be delivered as specified

Cooperate and collaborate with peers and interact cross-organizationally as specified by manager

Exemplify Company Core Values: Integrity, Client Focus, Team Orientation, and Personal Commitment

Comply with all Company policies, practices, and procedures and all regulations and laws

Recommend viable improvements proactively

Ensure effective utilization of business tools and processes

Qualification

Client Relationship ManagementProject ManagementTechnical LeadershipEngineering DegreeContinuous ImprovementMS Office ProficiencyOracleMS ProjectsInterpersonal SkillsOrganizational SkillsCommunication Skills

Required

Bachelor's Degree in Electrical, Mechanical, or Computer Engineering or related field or equivalent via education and/or work experience

2 years of project, engineering, or technical leadership, or directing commercial transactions on projects in a technical environment

Demonstrated successful working relationships with clients, suppliers, and other internal and external contacts

Demonstrated successful and positive personal leadership, interpersonal, organizational, administrative, and communication skills

Demonstrated continuous improvement in areas of responsibility

Proficiency in MS Outlook, Excel, Word, and PowerPoint

Availability to travel domestically and internationally 25% of the time, often on short notice

Preferred

5 or more years of project management experience, including capital contracts in excess of $1M per contract

5 or more years of systems or application engineering experience

Demonstrated success in client facing, sales or marketing related

Proficiency in Oracle

Proficiency in MS Projects, Access

Company

TMEIC

TMEIC designs, develops and engineers advanced automation systems, large AC and DC motors and variable frequency drives.

Founded in 2003

Roanoke, Virginia, USA

1001-5000 employees

https://www.tmeic.com/

H1B Sponsorship

TMEIC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2021 (4)

2020 (20)