Apply on Employer Site

Brattleboro Retreat · 1 month ago

Revenue Cycle Application Analyst

Brattleboro, VT, US

Full-time

Onsite

Entry, Mid Level

$59K/yr - $93K/yr

2+ years exp

Brattleboro Retreat is a healthcare organization seeking a Revenue Cycle Application Analyst to support software applications related to revenue cycle workflows. The role involves coordinating system support, providing training materials, and ensuring the successful implementation and stability of software systems while collaborating with clinical and business teams.

Health CareMental HealthRecreationWellness

Responsibilities

Provides revenue cycle support for the electronic capture of required data elements for mandated reporting

Collaborates effectively between end-users and IS staff/technology vendors to promote effective process design, development, and implementation to enhance the organization's use of software technologies

Participates in the testing and validation of upgrades and new system functionalities

Provides troubleshooting and coordinates resolution of workflow and application problems and information technology issues related to applications used by revenue cycle stakeholders

Identifies and coordinates new processes, system functionality, system changes, and enhancements to support revenue cycle practice and increase compliance

Collaborates with operational leadership to understand current workflows, interpret the best method to optimize and appropriately configure the EHR and administrative systems to design and/or improve current workflows

Participates in the creation and management of project plans supporting department initiatives

Helps develop processes to promote and communicate the integration of new systems

Configures, updates, and customizes revenue cycle modules using information services and change management best practices

Assists in developing, implementing, and maintaining education programs for staff pertaining to the revenue cycle aspects of software systems; identifies areas predisposed to problems and provides coaching and training materials to increase knowledge and skills

Coordinates and provides support for developing training materials pertaining to revenue cycle systems with Application Support Specialist(s)

Provides administrative support to the Manager of Health Informatics

Qualification

Healthcare revenue cycle experienceElectronic health systemsMeditech Expanse MaaS EHRAnalytical abilityCritical thinkingCollaboration skillsOffice suite proficiencyCustomer service orientationCommunication skills

Required

2 or more years of healthcare revenue cycle experience

2 or more years of supporting software systems or relevant experience

Experience using and supporting multiple aspects of electronic health systems, such as revenue cycle aspects of clinical documentation, registration, utilization management, health information management, billing, claiming, finance, etc

Strong analytical ability

Ability to use critical thinking to prioritize assignments and resolve open issues

Ability to collaborate between revenue cycle and technical stakeholders on projects and initiatives

Proficient with office suite applications

Exceptional customer service and relationship management orientation

Excellent oral, written, and communication skills