FreedomPay · 1 month ago
Technical Partner Manager
Philadelphia, Pennsylvania
Full-time
Hybrid
Senior Level
5+ years expFreedomPay is seeking a solution-oriented Technical Partner Manager to join their growing team and serve as a trusted resource to their most strategic enterprise partners. This role involves driving successful delivery of complex global initiatives by blending technical acumen with strong project management skills.
BankingE-CommerceFinTechRetailRFID
Responsibilities
Own the full lifecycle of assigned partners serving as the primary technical and strategic point of contact from onboarding through ongoing support
Act as a program manager and internal quarterback—driving cross-functional collaboration across Product, Engineering, Integrations, QA, and Support teams
Lead the coordination of complex software initiatives ensuring projects are delivered on time and within scope
Translate partner needs into actionable internal workstreams, ensuring technical feasibility, clarity, and prioritization of deliverables, including tracking and reporting project milestones
Conduct meetings with partners to review delivery progress, usage trends, open items, and opportunities for optimization
Manage project documentation including requirements, design specs, release notes, and training materials
Coordinate with external vendors, partners, and client-side project managers to align on delivery timelines and dependencies
Serve as a liaison between Sales, Product, and Engineering to inform roadmap decisions and advocate for the partners priorities
Escalate and resolve issues with urgency and transparency, maintaining high levels of partner satisfaction and retention
Contribute to the evolution of the Technical Partner Manager function by developing repeatable processes, playbooks, and documentation
Qualification
Required
5+ years in a client-facing technical role such as Technical Account Manager, IT Project Manager or Solutions Architect in a payments environment
Strong project and stakeholder management skills; able to manage multiple high-touch partners and delivery streams simultaneously
Experience with API-based products, system integrations, and enterprise platform configurations
Excellent communication skills, able to tailor messaging to technical and non-technical audiences
Proficiency in Agile methodologies and tools (e.g., Jira, DevOps, MS Project)
Hands-on experience with project documentation, sprint planning, and cross-functional coordination
Bachelor's degree in Computer Science, Engineering, MIS, or related field
Willingness to travel up to 15–20% within the U.S
Preferred
relevant certifications (PMP, Scrum Master)
Company
FreedomPay
FreedomPay is a white label e-commerce platform for banks, retailers and healthcare organizations to deliver cloud-based user experiences.
501-1000 employees
H1B Sponsorship
FreedomPay has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (2)
2021 (2)
Funding
Current Stage
Late StageTotal Funding
$23.16MKey Investors
TPGCore Capital PartnersGoldman Sachs
2018-10-09Private Equity
2008-12-19Series Unknown· $2.16M
2007-03-13Series D· $6M
Leadership Team
Tom Durovsik
Founder and Chief Executive Officer
C
Christopher Kronenthal
President and Chief Technology Officer
Recent News
Crowdfund Insider
2026-01-14
2026-01-12
Electronic Payments International
2026-01-09
Company data provided by crunchbase