NEOGOV · 1 month ago
PT Testing Center Specialist
Gonzales, LA
Full-time
Onsite
Entry Level
$15/hr - $15/hr
1+ years expNEOGOV is seeking a Testing Center Specialist to support the Testing Center in data entry, proctoring, and coordinating assessment and testing services. The role involves overseeing and administering exams in a secure environment while ensuring compliance with testing regulations and providing customer service to test candidates.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Ensure strict adherence to all testing policies, procedures, and security measures
Verify candidate identification and check-in processes to confirm eligibility
Monitor test sessions to prevent academic dishonesty and rule violations
Maintain strict security and inventory of test materials, including chain of custody management for various test formats
Handle test materials securely, including distributing, collecting, and returning test documents as required
Secure logins, passwords, and access to online testing systems to prevent unauthorized use
Monitor testing rooms to uphold security and conduct standards at all times
Collaborate with technical support to troubleshoot and resolve IT-related issues during test sessions
Maintain equipment and technology to ensure operational readiness for all testing environments
Provide clear instructions to test candidates before, during, and after exams
Assist candidates with disabilities or accommodations in compliance with approved guidelines
Respond professionally to candidate inquiries while maintaining a neutral and fair testing environment
Provide excellent customer service to students, faculty, and external stakeholders
Travel between multiple testing locations as needed to support operations
Maintain a structured and organized testing environment across all sites
Accurately document irregularities and submit incident reports when required
Maintain and enhance assessment services across all campuses by ensuring consistency in procedures and compliance
Assist with data entry for assessment purposes to support institutional reporting
Develop and supervise the RPCC Workforce Testing Monitor, ensuring operational efficiency and compliance
Collaborate with departments and faculty to facilitate external assessment processes
Maintain confidentiality of test materials and candidate information at all times
Ensure compliance with institutional, state, and national testing regulations, policies, and standards
Prepare and submit required reports on testing activity, security incidents, and compliance
Attend training sessions to stay current on proctoring requirements and uphold testing program quality
Maintain documentation and adhere to testing guidelines set forth by Louisiana
Other duties as assigned
Qualification
Required
High School Diploma or equivalent
1 year of testing services, proctoring, or customer service experience
Preferred
Associate's Degree
3 years of testing services, proctoring, or customer service experience
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase