Lifestyle Communities ยท 1 month ago
Resident Services Coordinator
LC Brier Creek
Full-time
Onsite
New Grad, Entry LevelLifestyle Communities is a company focused on enhancing resident and community experiences. The Resident Services Coordinator will manage the front leasing desk and resident operations, ensuring a positive experience for potential and current residents through effective communication and support.
Real EstateRentalResidential
Responsibilities
Provides potential residents with information about the community and model home choices and the resident living experience
Brings sales-focused energy to the leasing environment to effectively assist all leasing associates after the close of the sale
Takes prospective residents through the application and lease process, through move in
Assists with new lease applications and related processes and coordinates the renewal lease process for current residents
Follows up on resident questions and concerns and supports and assists all customer service efforts in the community
Support the aesthetics of the community by maintaining tour path, pre-walking move-in ready homes, assisting with the upkeep of grounds and site cleanliness
Greet residents and guests in a professional and courteous manner and expedite all requests as required
Establish a rapport with the residents
Answer and direct all incoming calls
Regular patrol of the grounds, halls, vacant units, and parking garage
Daily inspection of all amenity common areas
Verify service work orders; issue appropriate keys/personal escorts for access
Assist execution of all new Move In's, resident/tenant services, and direct all activities as the central point of contact
Perform services including but not limited to resident assistance, key assist, scanning packages, and package delivery upon request
Participate with and help coordinate potential resident events
When necessary, help with the training of co-workers
Submit service requests in the property management system, necessary building damages or deficiencies found or reported to the Leasing Office
Qualification
Required
High School Diploma
Work requires strong attention to detail and accuracy
Work requires knowledge or the ability to acquire knowledge of applicable software programs and backend administrative management
Work requires the ability to multitask and meet deadlines
Work requires proven excellent customer service skills, strong teamwork skills, strong interpersonal, communication, problem-solving skills
Ability to learn fair housing regulations required
Ability to work weekends, holidays as needed
Valid driver license
Preferred
Previous experience in hospitality, sales, customer service, or leasing operations is preferred
Benefits
Full Suite of Health Benefits
Retirement Plan with Company Match
Competitive PTO policy
Generous parental and family leave
Strong Company Culture
Career Growth Opportunities
Community Engagement and Volunteerism
Company
Lifestyle Communities
Lifestyle Communities is a real estate firm that offers development, management and construction services.
Founded in 1996
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Michael De Ascentis
Owner
Company data provided by crunchbase