Induction Therapies · 6 hours ago
Customer Service Representative
Louisville, KY
Full-time
Onsite
New Grad, Entry LevelInduction Therapies is a medical grade skincare developer, and they are seeking a dedicated Customer Service Representative to enhance the customer experience. The role involves managing customer accounts, responding to inquiries, and driving sales growth through relationship management.
BeautyShoppingWholesale
Responsibilities
Manage customer accounts for Induction Therapies and other skincare brands
Provide feedback to the quality control manager to ensure product quality and customer satisfaction
Respond to customer inquiries via phone and email
Follow up on sales leads and identify customer needs for personalized solutions
Build and maintain strong customer relationships to drive repeat business and loyalty
Experience with NetSuite is a Major Plus
Qualification
Required
Dedicated and self-motivated
Enhancing the customer experience
Responding to customer inquiries
Processing orders from the sales team
Driving repeat orders through relationship management
Boosting sales growth and satisfaction among the existing customer base
Managing customer accounts for Induction Therapies and other skincare brands
Providing feedback to the quality control manager to ensure product quality and customer satisfaction
Following up on sales leads and identifying customer needs for personalized solutions
Building and maintaining strong customer relationships to drive repeat business and loyalty
Preferred
Experience with NetSuite is a Major Plus
Company
Induction Therapies
Induction Therapies is a provider of skincare products.
Founded in 2013
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Angelia Inscoe
CEO
Recent News
Company data provided by crunchbase