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1st Security Bank of Washington · 4 hours ago

Loan Servicing - Escrow Representative I

Mountlake Terrace, WA

Full-time

Onsite

Entry Level

$20/hr - $21/hr

2+ years exp

1st Security Bank of Washington is committed to providing exceptional service and fostering a supportive workplace. The Escrow Representative I role involves providing operational support, processing payments, and delivering exceptional customer service to clients and retail branch staff.

Finance

Culture & Values

Responsibilities

Provide exceptional customer service via phone, email and internal department interaction

Provide operational support for retail branch staff

Process payments, payoffs and payoff quotes

Knowledgeable in general Escrow (Taxes, Insurance, Mortgage Insurance, Waivers)

Processing Escrow Mailing (Billings, Refunds, Cancellations)

Assist in Insurance Tasks

Understand Insurance tasks basics

Balance and reconcile accounts & GL’s

Assist with all general service and operational tasks

Mortgage Loan Servicing for Portfolio, Fannie Mae, Freddie Mac, Ginnie Mae, FHA and VA loans

Other duties and tasks as assigned

Qualification

Loan Servicing ExperienceEscrow KnowledgeAccount BalancingMicrosoft Office ProficiencyCustomer ServiceTyping Speed10-Key ExperienceTeamworkCommunication Skills

Required

High school graduate or equivalent

Minimum 2 year experience in the loan servicing

Ability to work well in a fast paced team environment

Proficient with MS Office products

Prior responsibility for GL or Account balancing a plus

Skilled in Microsoft Office Products

45+ WPM typing speed

10-key experience

Benefits

Full medical, dental, and vision coverage for individual or family plan.

Life insurance.

Long-term disability insurance.

401K matching program.

Paid sick and vacation time.

Company

1st Security Bank of Washington

Headquartered in Mountlake Terrace, Washington, 1st Security Bank has been serving customers in King, Kitsap, Pierce, Lewis, Thurston, Grays Harbor, Snohomish, Clallam and Jefferson counties since 1936.

Founded in 1936

Mountlake Terrace, Washington, USA

201-500 employees