NorthWest Arkansas Community College · 1 month ago
Associate Director of Operations, High School Relations
Arkansas, United States
Full-time
Onsite
Entry, Mid, Senior Level, Lead/Staff
2+ years expNorthWest Arkansas Community College (NWACC) provides quality and affordable higher education to empower lives and strengthen communities. The Associate Director of Operations for High School Relations is responsible for planning and managing departmental processes, event planning, providing faculty liaison support, and overseeing daily administrative functions to ensure efficiency and compliance.
Higher Education
Responsibilities
Oversee daily operations of the High School Relations (HSR) office, including communication and administrative support
Manage financial processes for the department through Workday and maintain accurate contact records
Plan, organize, and execute HSR events such as orientations, professional development, and partner school meetings
Coordinate event logistics including scheduling, venues, catering, materials, and technology
Develop event communications, track attendance, and collect feedback for improvement
Maintain compliance tracking for Faculty Liaisons and support accreditation documentation
Coordinate annual MOU process with partner schools, ensuring timely review and signatures
Serve as primary contact for inquiries and maintain accurate digital records and filing systems
Monitor departmental deadlines, maintain calendars, and prepare reports for leadership
Support budget tracking, purchasing, and invoice processing as assigned
Any other duties as assigned
Qualification
Required
Bachelor's degree in Education, Business Administration, Communications, or related field
Two (2) years of experience in program coordination, office management, or event planning
Proficiency in Microsoft Office Suite and cloud-based systems
Strong organizational and project management skills with attention to detail
Excellent communication and interpersonal skills, with ability to work collaboratively across departments and with external partners
Skills in software to create both print and digital content
Ability to manage multiple projects and deadlines
Demonstrates clear, professional, and proactive written and verbal communication with high level of follow through
Anticipates issues and takes initiative to recommend solutions
Maintains discretion when handling sensitive information
Preferred
Experience in higher education or K-12 school partnerships
Knowledge of concurrent enrollment, accreditation requirements (NACEP), and academic processes
Experience with Workday or other enterprise systems
Company
NorthWest Arkansas Community College
NorthWest Arkansas Community College is a public two-year institution that serves and strengthens its surrounding communities in Benton and Washington counties by helping our students maximize their potential and exceed expectations.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase