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Apex Service Partners · 2 weeks ago

Workforce Now Administrator

Irving, TX

Full-time

Hybrid

Senior Level

5+ years exp

Apex Service Partners is seeking a Workforce Now Administrator to join their team and contribute to a people-driven business in the home services industry. In this role, you will serve as a subject matter expert in HR Information Systems, managing various HRIS functions and ensuring data integrity and compliance while collaborating with regional teams.

ConsumerHeating Ventilation and Air Conditioning (HVAC)Home Services

Responsibilities

Skilled in administering ADP (Workforce Now), iCIMS (Applicant Tracking Systems) along with employee screening Vendors (Samba, First Advantage, Foley)

Vendor integration experience from ADP to Entra, iCIMS, Snowflake, Sage Intaact and various other Business Applications, with the ability to quickly master new technologies

Adept at managing requests and resolving issues within a ticketing platform efficiently

Supporting M&A Programs with repetitive tasks and data validations, identifying opportunities to automate tasks along the way

Responsible for conducting HRIS system audits to ensure data integrity, regulatory compliance, and adherence to internal policies

Exceptionally organized, productive, and capable of working independently once trained

Comfortable collaborating with diverse teams and stakeholders at all levels

Ability to translate processes into measurable actions and analyze data to influence outcomes

Taking initiative and applying creative solutions to get the job done

Qualification

ADP Workforce NowHRIS administrationSystem integrationsICIMSData analysisTicketing systemsCommunicationProject management

Required

5+ years managing HR systems, with minimum 3 years in ADP Workforce Now administration

Prior work experience managing multiple projects at once

Technical expertise in HRIS and system integrations

Strong communication skills (written, verbal, and interpersonal)

Bachelor's degree required

Experience with ticketing systems and troubleshooting workflows