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NYC Department of Social Services · 1 month ago

SINGLE ROOM OCCUPANCY (SRO) AUDIT AND BILLING SPECIALIST

Manhattan, NY

Full-time

Onsite

Mid, Senior Level

4+ years exp

NYC Department of Social Services is seeking a Single Room Occupancy (SRO) Audit and Billing Specialist to support the HIV/AIDS Services Administration (HASA) in providing essential services to New Yorkers living with HIV or AIDS. The role involves overseeing audit and billing processes related to SROs, ensuring compliance with agency regulations and accuracy of billing submissions.

ConsultingGovernmentNon ProfitSocial

Responsibilities

Establish the accuracy and validity of invoices, vouchers and supporting documentation through audits enabling the detection of errors, discrepancies, duplications, and/or multiple submissions

Authorize SRO payments after comparing names and demographic information on billing invoices against HASA electronic databases i.e. FACTORS, WMS, and AIRS to verify occupant as a HASA client and the date(s) of facility occupancy and other relevant information regarding the invoice. Monitor, track and process overrides of corrected bills previously rejected for the inability to reconcile through database information

Prepare daily activity reports for the Deputy Director on the status of shelter recoupments, closed cases, and cases that are being referred for administrative review because of discrepancies in billing invoices where fraud seems evident

Prepare detailed W270's OR W25s to HASA Case Management staff to initiate budget corrections where necessary, and to advise management staff of cases where budgeted rent is ceased, and clients are identified as having been placed in SRO facilities

Investigate requests for retroactive payments and determines the accuracy of the request prior to submission to the Director of SRO Audit and Billing for payment

Review and investigate the SRO payment status of closed cases where clients were residing in SRO facilities, and facilities are submitting invoices for services. Complete the necessary paperwork to retroactively pay requesting facilities

Process and inform the Deputy Director of all Exception to Policy situations with SRO facilities that require the review and authorization of the SRO Audit and Billing Director and/or the signature of the Deputy Commissioner of HASA regarding payments

Participate in unit meetings with SRO audit and billing staff to review corrective action plans initiated and determine their effectiveness in the processing of billing and auditing actions

Qualification

WMSHASA Web experienceMicrosoft ExcelAdministrative experienceInterpersonal skillsCommunication skills

Required

A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty

An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in '1' above

A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in '1' above

Education and/or experience equivalent to '1', '2', or '3' above. However, all candidates must possess the one year of administrative or supervisory experience as described in '1' above

Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in '1' above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years

Preferred

WMS, HASA Web experience

Strong interpersonal and communication skills

Proficient in Microsoft Excel

Benefits

Public Service Loan Forgiveness

Company

NYC Department of Social Services

The Department of Social Services (DSS) is comprised of the administrative units of the NYC Human Resources Administration (HRA) and the Department of Homeless Services (DHS).

Founded in 1966

New York, New York, USA

10001+ employees