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ChenMed · 7 hours ago

Director, Learning Business Partner

Miami, FL

Full-time

Hybrid

Director/Executive

$136K/yr - $195K/yr

9+ years exp

ChenMed is a rapidly expanding healthcare company focused on transforming care for seniors. The Director, Learning Business Partner will lead enterprise-wide learning initiatives, aligning them with business objectives, and fostering talent development through innovative learning strategies.

Health CarePrimary and Urgent Care

Responsibilities

Acts as a trusted advisor to senior leadership, aligning learning strategies with business goals and talent priorities

Builds deep relationships with business leaders, HR Business Partners, and Centers of Excellence (COEs) to proactively address talent gaps and future needs

Embeds within client groups to anticipate business challenges and recommend targeted learning solutions

Champions learning initiatives at the executive level to gain alignment and sponsorship

Partners with leadership to integrate learning into organizational strategy and culture

Finds and adopts technology solutions that automate and drives learning retention

Develops and oversees an enterprise-wide learning strategy, ensuring alignment with business objectives and future workforce needs

Conducts comprehensive needs analyses to identify skill gaps, development priorities, and opportunities for growth

Designs and implements scalable learning programs, leveraging innovative technologies and blended learning approaches

Creates annual learning business plans for key client groups, ensuring accountability for execution and outcomes

Leads the development of role-specific learning journeys to support key talent segments

Designs and implements learning solutions that support organizational transformation and strategic initiatives

Provides expert guidance on change management strategies, ensuring smooth transitions during organizational restructuring, process changes, or new initiatives

Partners with HR and business leaders to design and implement organizational structures that enhance performance and agility

Embeds change management principles into learning programs to ensure adoption and long-term impact

Leads efforts to build organizational readiness for change by aligning leadership development with transformation goals

Oversees the delivery of enterprise learning programs, ensuring high-quality, engaging, and impactful experiences

Implements technology solutions to enhance learning accessibility, retention, and scalability

Partners with leaders to build coaching capabilities and drive team development

Allocates resources effectively to prioritize and manage learning initiatives across multiple business units

Spends 45% of time providing coaching and training facilitation with client group’s target audience alongside leaders

Defines and tracks success metrics for learning programs, using data-driven insights to measure effectiveness and business impact

Develops and implements evaluation frameworks to assess the ROI of learning initiatives

Continuously refines learning strategies based on analyzing trends, feedback, performance data, and evolving business needs

Produces executive-level reports showcasing the impact of learning interventions on business outcomes

Leads and develops the Enterprise Learning Team, fostering a culture of innovation, collaboration, and continuous improvement

Provides mentorship and professional development opportunities to build team capabilities and future leadership talent

Stays ahead of industry trends, integrating emerging learning technologies and methodologies into the organization

Champions a forward-thinking, agile approach to learning and development that anticipates future workforce needs

Drives innovation in learning design, delivery, and measurement, ensuring the organization remains competitive in attracting and developing top talent

Performs other duties as assigned and modified at manager’s discretion

Qualification

Instructional designLearning technologiesValue-based careLeadershipLearning management systemsAgile methodologiesCoaching certificationFluency in EnglishCommunication skillsProblem-solving skillsOrganizational skillsMentoring

Required

Bachelor's degree in Human Resources, Organizational Development, Business, or related field required

Minimum nine (9) years of experience in Learning & Development (or Value-Based Care field experience), with at least three (3) years in a strategic senior level role

Proven track-record of designing and implementing large-scale, business-focused learning programs

Experience in leadership which includes teaching and mentoring to build better business outcomes

Experience with design thinking and Agile or other modern project management methodologies

Strong leadership ability; seen as a trusted advisor and someone that has demonstrated leadership skills teaching and learning; not just a technical expert but brings technical knowledge to the table to drive better business outcomes

Strong knowledge of instructional design, adult learning principles, and learning technologies

Strong knowledge of value-based care and business strategy to design practical learning programs geared to helping the business achieve its intended outcomes

Excellent communication, presentation, facilitation, and interpersonal skills with the ability to influence and collaborate with senior leadership

Ability to lead diverse groups and manage multiple learning projects simultaneously

Proficient in learning management systems (LMS) and eLearning tools (E.g., PowerPoint, Prezi, GoToMeeting, LiveMeeting, Adobe Connect, RingCentral, Webex, SharePoint)

Strong problem-solving and organizational skills

Demonstrated EQ and ability to handle adverse situations

Ability to manage stress, navigate challenging situations, and maintain a positive and supportive attitude

Ability to rapidly master new systems and tools and effectively educate others

Ability to mentor, guide, or coach team members and influence without having direct authority

Strong commitment to developing and coaching others

Ardent desire and willingness to provide both consultative/advisory support and hands-on execution

Strong commitment to innovation and continuous improvement

Ability and willingness to travel locally, regionally, and nationwide up to 30% of the time and may require a mix of on-site and remote work, depending on organizational needs. Must be able to travel frequently to Miami, FL to meet key stakeholders

Spoken and written fluency in English

This job requires the use and exercise of independent judgment

Preferred

Master's degree preferred

Experience in healthcare administration is preferred

Certified Talent Development Professional (CTDP), Certified Professional Learning Performance Professional (CPLP), Coaching Certification or similar certifications are highly desirable