The Farmer's Dog · 5 hours ago
Senior Product Manager 2, Account
New York, NY
Full-time
Onsite
Senior Level
$165K/yr - $180K/yr
5+ years expThe Farmer's Dog is a company dedicated to transforming pet health through personalized dog food subscriptions. They are seeking a Senior Product Manager to lead a cross-functional team in enhancing the customer account management experience, utilizing data to create impactful features that improve customer retention.
Consumer GoodsE-CommerceFood and BeveragePersonalizationPetSubscription Service
Responsibilities
Lead with a vision for your areas of the account, then identify both high-potential bets and high-certainty iterative improvements to move the needle
Partner hand-in-hand with product design, engineering, data analytics, leadership and other key stakeholders to ensure space to get them done
Lead the ideation, development, testing and launch of joyful experiences that improve the holistic experience and retention, including experimenting with segmentation, personalization and recommendations
Leverage quantitative and qualitative data to deeply understand the customer journey across all segments, mindsets and personas. Use this data to develop compelling hypotheses for experimentation
Be the lead analyst on your pawd on everything data, from impact / prioritization assessments to comprehensive analysis plans. Elicit the support of specialized data scientists and analysts when needed
Run customer interviews, concept testing and usability testing with our product design group to ensure that you can represent our customers inside and out
Partner with folks across the organization to ensure a cohesive experience across all of our digital AND physical products for new customers
Be your pawd’s strongest advocate! You will be in the nitty-gritty of developing new products with your pawd, acting as their greatest champion across TFD
Qualification
Required
5+ years of product management experience, including at a subscription-based eCommerce company
You are able to thrive in a fast-paced and ambiguous environment, naturally curious and proactive self-starter, constantly on the lookout for new opportunities and solutions
You're an owner, have excellent problem-solving skills and can prioritize tasks effectively, with a strong attention to detail
You have a demonstrated track record of distilling insights from data, especially connecting physical world behaviors and events to customer retention to define features that improve the customer experience
You are a skilled and creative user of tools and resources that help define customer needs and the features we should build to improve retention, personalization, and the overall digital + physical experience
You're a skilled communicator and have the ability to absorb and distill complexity into simple terms to drive decision-making
You have a customer-centric mentality and experience collaborating with design, engineering, brand, and operations
You strongly believe PMs work for the team, not the other way around
Preferred
Bonus points for experience with physical x digital products and extensive startup experience!
You love dogs
Benefits
Dog-friendly office in Greenwich Village
Market-competitive compensation and equity packages
Comprehensive Healthcare, Dental, and Vision
Company supported mental health benefits
12 week paid parental leave
Competitive 401k plan with company match
Flexible PTO
Discounted fresh food for your pup
Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug
Company
The Farmer's Dog
The Farmer's Dog is a pet food company that offers fresh dog food with online services.
501-1000 employees
H1B Sponsorship
The Farmer's Dog has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (2)
2023 (6)
2022 (2)
2021 (4)
Funding
Current Stage
Late StageTotal Funding
$103.1MKey Investors
Insight PartnersShasta VenturesForerunner
2020-01-15Series C· $54M
2019-01-15Series B· $39M
2017-05-18Series A· $8.1M
Leadership Team
Jonathan Regev
Co-Founder, CEO
Brett Podolsky
Co-Founder
Recent News
2025-10-24
Company data provided by crunchbase