Revenue Enterprises, LLC ยท 1 month ago
Collections Representative
Revenue Enterprises, LLC is a Customer Service Contact Center focused on supporting healthcare clients' revenue cycle and patient customer service needs. The role involves providing outstanding customer service, resolving unpaid healthcare accounts, and helping patients understand their bills through effective communication and payment planning.
Financial Services
Responsibilities
Providing outstanding customer service and resolving unpaid healthcare accounts through both outbound and inbound calls
Helping patients and their families to understand their bill, answering questions about their debt
Collaborating with patients to come up with an affordable plan to resolve their outstanding balance via payment plans and settlements
Accepting and processing credit card and ACH checks payments by phone
Accurately and quickly documenting all work efforts
Adhering to all Federal and State laws and regulations compliantly helping consumers to understand their rights
Qualification
Required
Must reside in Colorado, Wyoming or Montana to be considered
Providing outstanding customer service and resolving unpaid healthcare accounts through both outbound and inbound calls
Helping patients and their families to understand their bill, answering questions about their debt
Collaborating with patients to come up with an affordable plan to resolve their outstanding balance via payment plans and settlements
Accepting and processing credit card and ACH checks payments by phone
Accurately and quickly documenting all work efforts
Adhering to all Federal and State laws and regulations compliantly helping consumers to understand their rights
Benefits
401(k)
401(k) matching
AD&D insurance
Dental insurance
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
On-the-job training
Opportunities for advancement
Paid time off
Paid training
Referral program
Retirement plan
Vision insurance
Work from home
Company
Revenue Enterprises, LLC
Revenue Enterprises is a trusted healthcare revenue cycle partner supporting enterprise health systems, hospitals and integrated delivery networks with scalable, patient-centric financial solutions.