LoanCare · 1 month ago
PAYMENT SPECIALIST III
US
Full-time
Hybrid
Mid Level
$19.33/hr - $28.89/hr
3+ years expLoanCare is a leading full-service mortgage loan subservicer, dedicated to delivering excellence to banks, credit unions, and homeowners. They are seeking a Payment Specialist III to process and post specialized funds, resolve payment discrepancies, and ensure compliance with regulations and company policies.
Responsibilities
Process and post specialized funds accurately and efficiently which may include monthly mortgage payments, payoffs, bankruptcy funds, claim funds, foreclosure, and loss mitigation funds
Review, decision, and process exception payments/funds as required. (Lockbox, Ebox, Third-Party funds, Wires, Overnights, Suspense funds, etc)
Research complex payment discrepancies and unidentified payments and resolve escalated issues related to payments
Monitor various daily reports, processing all applicable funds
Review and process workflow queues ensuring completion of requests
Research and resolve outstanding items in clearing accounts
Run MSP scripts and/or mass trans as needed
Collaborate with other departments as needed to ensure accurate payment processing
Balance daily transactions for end of day processing to ensure data accuracy
Deposit checks into bank clearing accounts as needed
Escalate critical or significant issues, or unusual circumstances, to leadership and follow through to resolution
Ensure compliance with all applicable regulations and company policies
All other duties as assigned
Qualification
Required
Associates Degree or 3+ years of experience in mortgages/accounting/finance/banking
3+ years of experience in mortgage operations
Proficient with Microsoft Office applications – specifically Excel and Outlook
Ability to manage time and priorities wisely and adapt to frequently changing processes and procedures
Ability to work in a high-volume and time-sensitive environment
Ability to work independently with minimal direction and effectively meet deadlines
Ability to work collaboratively with peers in a team environment to attain common goals
Ability to communicate effectively in writing, in person, and by telephone with all levels of the organization
Ability to maintain strict confidentiality
Preferred
2+ years of data entry
Benefits
Optional medical, dental, vision, life, and disability insurance
Paid holidays, vacation, and sick leave
Matching 401(k) plan and employee stock purchase plan
Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being
Programs that celebrate achievements and milestones
Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.
Company
LoanCare
LoanCare® is a leading provider of full-service mortgage loan subservicing, including special loans, white label, and marketing services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jim Lauter
Chief Financial Officer and Executive Vice President
Suzanne Szymoniak
Chief Compliance Officer, SVP
Company data provided by crunchbase