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EagleBurgmann · 6 hours ago

Service & Reliability Engineer

Houston, TX

Full-time

Onsite

Senior Level, Lead/Staff

10+ years exp

EagleBurgmann is a leading international specialist in industrial sealing technology. The Service & Reliability Engineer will analyze reliability data, lead root cause analyses, and provide recommendations to enhance product reliability while collaborating with various teams to support repair execution and customer service.

CommercialIndustrialMechanical Engineering

H1B Sponsor Likely

Responsibilities

Leads latent/root cause analyses for reliability incidents and, when applicable, directs warranty response efforts related to technical scope

Analyzes reliability data and provides actionable feedback to TSS, Design, Product Management, Production, Supply Chain, and R&D to enhance product reliability

Evaluates failed seals, prepares detailed Seal Failure Reports, and provides application-based recommendations

Reviews application information to assess design change requests or substitutions, recommending appropriate seal types, materials, and sealing systems to minimize safety concerns

Troubleshoots products and systems—both remotely and in the field—and documents findings and recommendations in formal reports

Supports repair execution by collaborating closely with service, design, and manufacturing teams while aiding sales efforts through product promotion, technical support, and customer servicing

Contributes to key continuous improvement projects, development of sales tools, and reviews of drawings and O&M manuals as needed

Delivers customer presentations and product training (including onsite) and participates in new product development and application engineering tool initiatives

Qualification

Mechanical EngineeringMechanical Seal TechnologyAnalytical AbilitiesProject Management ToolsMicrosoft OfficeCommunication SkillsInterpersonal SkillsOrganizational SkillsTeam Collaboration

Required

Bachelor's degree in Mechanical Engineering required

10+ years of experience in a similar or related position involving mechanical seals or rotating equipment

Strong analytical abilities with demonstrated problem-solving skills and technical judgment related to form, fit, and function of sealing products

Excellent communication, interpersonal, and organizational skills with a customer-focused, self-motivated work style

Proven ability to work effectively as part of a cross-functional team in a fast-paced and dynamic environment

Ability to travel up to 10% and work at customer facilities as required

Preferred

Advanced education or training in mechanical seal technology

Thorough understanding of mechanical sealing technologies and associated equipment is strongly preferred

Proficiency in Microsoft Office (Word, Excel, Outlook); experience with Project Management tools, Access, or CAD is a plus

Benefits

401K Match: Save for retirement with the company's help.

Health Insurance: Rely on comprehensive services whenever you need it.

Diversity & Inclusion: We focus on providing an inclusive environment and recognize our diversity contributes to our success.

Vacation: We offer time off to refresh and recharge.

Paid Holidays: With paid-time off, local holidays are all the way more relaxing.

Company

EagleBurgmann

EagleBurgmann is a sealing solutions such as mechanical seals,magnetic couplings,carbon floating ring seals,packings and special products.

Founded in 1884

Wolfratshausen, Bayern, DEU

5001-10000 employees

https://www.eagleburgmann.com

H1B Sponsorship

EagleBurgmann has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (1)

2023 (1)

2021 (1)