H-E-B · 2 days ago
QA Team Leader I
Houston, TX
Full-time
Onsite
Senior LevelH-E-B is a leading omnichannel retailing company committed to delivering superior products and service. The QA Team Leader I will oversee quality assurance processes, manage staffing and training, and ensure compliance with safety and quality standards while fostering teamwork and continuous improvement within the facility.
Retail
Responsibilities
Spends majority of the time using independent judgment making employment- and business-related decisions, or effectively recommending such decisions (e.g., product- / department-related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding, or otherwise engaging in resolving Partner-related matters)
Supports / models a safety and quality culture (e.g., expectations, education, awareness, discipline)
Defines / maintains staffing requirements
Onboards Partners formally on H-E-B culture, policies, and initiatives
Trains / develops Partners in line with QS 62-01 and the TWI Initiative
Set expectations, responsibilities, and accountabilities; observes behavior; provides feedback; follows up
Fosters teamwork and cooperation between departments
Trains Partners on QMS, EOQ, and division roadmap
Routinely meets with Partners to capture / address morale, performance, and critical workplace indicators
Identifies / mentors Partners for succession planning
Uses GAPs, KPIs, and IDP to develop talent and upgrade leadership division-wide
Maintains certifications / certifies Partners per QA standards
Develops / maintains peer relationships
Assists in driving Facility continuous improvement
Monitors compliance with internal practices and external policies, procedures, guidelines, and governance
Provides input on staffing levels; participates in sourcing and interviewing candidates
Identifies / develops team coordinators
Processes work injuries; leads root cause analyses (RCA)
Develops / and administers performance appraisals
Ensures appropriate awards and recognition
Supports / drives division initiatives in line with the division business plan and strategic roadmap
Leads quality discussions and decisions (e.g., MRB, dispositions) via use of quality tools and procedures
Uses quality tools to drive out cost by influencing facility leadership team
Prepares quality metric trends / reports to update Facility leadership
Uses RCA to investigate / report incidents, events, and customer complaints; provides appropriate corrective action in collaboration with Facility leadership
Oversees / maintains Quality Management System; uses approach deployment results to close compliance gaps
Establishes / maintains / improves food safety (HACCP) and quality plans in collaboration with Facility leadership
Leads Facility in auditing activities as an expert, auditor, escort, teacher, and advisor
Ensures compliance with regulatory requirements and product specifications
Serves as Facility SQF Practitioner
Models / fosters a service mentality; supports servicing internal and external customers when applicable
Supports all new launch / new process projects using applicable quality tools (e.g., FMEA)
Evaluates service level impact using risk assessment process
Ensures QA team executes first offline release protocols in an efficient, effective manner
Adequately controls quality-related expense and labor
Informs Plant leadership of opportunities to reduce shrink or other forms of waste
Provides input / assists with preparation and submission of capital requests
Qualification
Required
A related degree or comparable formal training, certification, or work experience
External American Society of Quality certifications: CQA (Certified Quality Auditor) and CFSQA (Certified Food Safety Quality Auditor)
Successful completion of company-sponsored training and development classes; participation in leadership training
Working knowledge related to application of / compliance with industry regulations, EEOC, and employment laws
Strong interpersonal skills
Strong verbal / written communication and presentation skills
Strong critical thinking and numerical reasoning skills
Intermediate skills operating internal / external software and systems (e.g., databases, spreadsheets, statistical, QA)
Ability to manage multiple priorities and shift focus between / tasks; attention to detail
Travel by car or plane with overnight stays
Work flexible and/or rotating schedules, including overnights, weekends, and holidays
Work in ambient temperatures ranging from -20F to 100+F; most often they are 65-85F
Company
H-E-B
H-E-B is headquartered in San Antonio, Texas with approximately $46 billion in revenue and 160,000+ Partners.
Founded in 1905
10001+ employees
H1B Sponsorship
H-E-B has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (47)
2024 (27)
2023 (57)
2022 (40)
2021 (28)
2020 (37)
Funding
Current Stage
Late StageLeadership Team
Jason L.
President & Chief Operating Officer @ Favor Delivery
Roxanne Orsak
Chief Operating Officer
Recent News
2023-12-26
Progressive Grocer
2023-12-26
2023-12-26
Company data provided by crunchbase