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JobStack, Inc. · 1 month ago

Home Automation Programmer & Service Technician

United States

Full-time

Remote

Mid Level

$48/hr - $55/hr

3+ years exp

JobStack, Inc. is seeking a skilled Home Automation Programmer & Service Technician to program, support, and maintain high-end residential automation systems. The role involves technical expertise, client interaction, and troubleshooting, ensuring a seamless client experience.

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Responsibilities

Program and configure automation systems including Lutron (HomeWorks QS/QSX, RadioRA 2/3), Savant, Control4, Crestron, and related subsystems

Develop and load system code, user interfaces, and configuration files

Prepare and pre-configure equipment and devices prior to deployment

Install, troubleshoot, and support integrated lighting, AV, control, and network systems

Configure devices using IR, IP, and RS-232 control protocols

Perform system testing, calibration, and commissioning for new installations

Provide on-site and remote service support, including diagnostics, processor checks, and guided client troubleshooting

Deploy, configure, and manage complex wired and wireless networks, including switches, access points, firewalls, VLANs, and IP management

Create and maintain accurate documentation, including device lists, wiring schedules, network maps, and secure password repositories

Communicate clear, timely updates on project status, service actions, and follow-ups

Uphold the company’s commitment to delivering a seamless, positive client experience

Qualification

Home automation programmingLutron programmingAV integrationNetwork managementControl4 ComposerCrestron programmingIR/IP/RS-232 configurationWiring diagrams interpretationMicrosoft OfficeAdobe applicationsClient communicationTroubleshooting abilitiesTeam-oriented mindset

Required

3+ years of experience in home automation programming or service

Proficiency in Lutron programming, Savant, Control4 Composer, Crestron, and IR/IP/RS-232 configuration

Solid understanding of AV integration, low-voltage systems, and foundational networking

Experience deploying and managing enterprise-grade wired and wireless networks

Ability to read and interpret wiring diagrams, schematics, and technical plans

Strong command of Microsoft Office and Adobe applications

Valid driver's license and reliable transportation

Ability to travel locally and occasionally overnight

Flexibility to work extended hours when needed—often without prior notice—due to system failures, client emergencies, or time-sensitive technical issues

Strong technical aptitude across multiple system types and disciplines

Organized, proactive, and able to manage tasks independently

Excellent client-facing communication and professionalism

Ability to absorb feedback, adjust quickly, and remain composed in dynamic environments

Strong analytical and creative troubleshooting abilities

Positive, team-oriented mindset with passion for technology and service

Comfortable working in a fast-paced environment with shifting priorities, including urgent system needs