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NEOGOV · 1 month ago

Public Safety Crime Analyst/Records Clerk

Kalispell, MT

Full-time

Onsite

Entry Level

$22.02/hr - $22.02/hr

2+ years exp

NEOGOV is seeking a Public Safety Crime Analyst/Records Clerk for the City of Kalispell. The role involves analyzing law enforcement documents, tracking crime trends, and providing clerical support to the police department.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Inputs, maintains, retrieves, researches and analyzes official law enforcement documents data including but not limited to: case reports, citations, accidents, arrests and other related records or reports, Tracks current crime trends using spreadsheet and mapping programs

Answers telephones, routing callers to the proper authority

Responds to requests for information from within the Police Department, other related agencies, businesses, and the general public in accordance with established policies and practices

Enters warrants, stolen property and missing persons into Criminal Justice Information Network/National Crime Information Network (CJIN/NCIC); checking records for accuracy

Communicates with public safety fire, police and public works departments via radio when required

Monitor and record officer activity in booking area and building security cameras

Checks accuracy of information retrieved and analyzes data to track current crime trends using spreadsheet and mapping programs

Responds to requests for confidential law enforcement information by retrieving information from computer system or hard copy files

Enters all citations and traffic accident data into the computer system for later retrieval of needed information

Operates CJIN system, Records Management System (RMS) computer terminals, adding and removing reports and information as requested

Enters and maintains warrants and records such as stolen vehicles, guns, property, protection orders, etc. in RMS and CJIN/NCIC

Responds to other law enforcement agencies and organizations requests for case information or information regarding victims, suspects, or arrests

Inputs data to standard office and department forms, both manual and automated; makes simple postings to various reports; compiles and tabulates data

Assists Evidence Custodian in maintaining of evidence as described in Evidence Custodian’s job description

Review of MTIBR data through the Records Management System

Maintaining subject jackets in the Records Management System with updated information

Performs full range of specialized police clerical functions and the processing of a variety of police reports for the Kalispell Police Department. This includes reports and records involving citations, arrests, accidents, and criminal and non-criminal complaints

Answers telephone and personal inquiries from the public and routes visitors and telephone calls to the proper authority

Receives initial requests from the news media and refers to the proper department personnel to ensure the release of timely and correct information

Operates various office machines; 10-key, copying machine, fax machine, recorders, etc

Routes incoming mail to respective departments/staff

Composes, types, and edits correspondence, reports, memoranda, and other material requiring judgment as to content, accuracy, and completeness

Compile and forward juvenile arrest records to Youth Court Services

Assist police officers in obtaining case reports, records, and other information as requested

Forwards required report forms, DUIs, citations, etc. to the proper agency

Responds to citizen comments and complaints as rapidly as possible with correct information. May refer difficult situations to supervisors

Performs other duties as assigned

Qualification

Criminal Justice Information NetworkRecords Management SystemData analysisSpreadsheet softwareMapping programsCustomer serviceBasic arithmeticOffice equipment operationVerbal communicationWritten communicationTime managementConflict resolution

Required

Graduation from a high school or GED equivalent with specialized course work in general office practices such as typing, filing, accounting, or bookkeeping

Two (2) years of increasingly responsible related experience in law enforcement, or any equivalent combination of related education and experience

Certification or ability to obtain certification in the Criminal Justice Information Network (CJIN) System within 6 months of hire

Knowledge of computers, related software programs and electronic data processing

Knowledge of or ability to learn and operate related software programs associated with law enforcement

Knowledge of modern office practices and procedures; some knowledge of accounting principles and practices

Knowledge or ability to learn geography of city

Skilled in customer service techniques as applied in person, by telephone and via written and electronic correspondence

Skilled in coordinating flow of information and communication between staff

Skilled in excellent verbal and written communications

Skilled in operating tools and equipment within an office environment, including, but not limited to: computers and related Microsoft and accounting software

Ability to effectively manage time and work to meet deadlines

Ability to speak, comprehend English language, using proper grammar and punctuation

Ability to perform basic arithmetic and mathematical calculations

Ability to think clearly and act quickly in emergency situations then initiates appropriate actions

Ability to be public service oriented with tactful and effective conflict resolution skills

Ability to perform work requiring good hearing, good diction, and a clear voice

Ability to establish and maintain effective working relations with other city departments, public agencies, and the public

Ability to establish and maintain effective working relationships with other employees and the general public

Ability to understand and complete complex oral and written instructions

Ability to have a creative, inquiring, and innovative manner willing to explore new approaches, implement new methods, and be receptive to suggestions of others

Ability to review, analyze and interpret data

No felony convictions

A typing test is required with 45 w.p.m. minimum-must attach certification with application. Typing test may be taken online

Must be a current notary public or ability to obtain a notary public commission within 6 months of hire date