Telligen · 1 month ago
Outpatient Program Specialist
Telligen is one of the most respected population health management organizations in the country, and they are seeking an Outpatient Program Specialist to oversee quality improvement initiatives. This role involves supporting a team of Quality Improvement Advisors, engaging with partners, and ensuring effective technical assistance and compliance with project goals.
Health Care
Responsibilities
You will support a team of Quality Improvement Advisors (QIAs) to ensure the delivery of effective technical assistance (TA), achievement of project goals, and compliance with deliverables
You will serve as a subject matter expert in topic areas related to outpatient primary care practice, such as patient safety, risk assessments, process mapping, documentation and billing, and data reporting
You will facilitate the team’s ability to identify opportunities for improvement, address challenges, and ensure the alignment of interventions with organizational and project-wide goals
You will also be responsible for state, regional, and national partner engagement across the region, including ongoing support of relationships and collaborative activities
Qualification
Required
Bachelor's degree in nursing, public administration, public policy, public health, or a related field, required
Proven ability to design, implement, and support a regional technical assistance strategy tailored to providers' unique needs
Comprehensive knowledge of primary care delivery, chronic disease management processes, and data reporting requirements
In-depth understanding of clinical quality measures and QI methodologies to identify gaps in care, including supporting implementation of evidence-based interventions that will improve outcomes and knowledge of barriers and drivers for improvement in key focus areas
Proven ability to design and deliver effective training programs, workshops, and learning collaboratives to build capacity in quality improvement practices among healthcare professionals
Preferred
Clinical licensure (e.g., RN, LPN, MSW, PharmD)
Master's degree in public health, quality improvement science, health informatics, or related field
Proven experience mentoring multidisciplinary teams, including quality improvement professionals or equivalent roles
Proven ability to manage project timelines, meet deadlines, and produce detailed written reports
Experience in translating complex data into actionable insights and meaningful narratives for multidisciplinary teams, including clinical and non-clinical audiences
Benefits
100% employee-owned company
Being a responsible corporate partner