Twist Bioscience · 2 days ago
Manager, Inside Sales - NGS
United States
Full-time
Hybrid
Mid, Senior Level
$100K/yr - $142K/yr
5+ years expTwist Bioscience is a biotechnology company that synthesizes genes from scratch, providing unique solutions in various fields such as health care and agriculture. The Inside Sales Manager will lead the NGS Inside Sales Team in developing lead generation and customer retention strategies, ensuring high customer satisfaction and driving sales performance.
B2BBiotechnologyChemicalHealth CareLife Science
Responsibilities
Leads, inspires, controls, organizes and directs both the tactical and strategic inside sales activities
Ensures a high level of liaison with other departments & staff to ensure coordination of activities, campaigns and understanding of common goals
Provides regular reports on status of specific sales, the market and competitor activities
Sets performance standards, ensuring employees have appropriate and realistic job goals, providing ongoing feedback about employees’ performance
Directly assists at high-value customer accounts to facilitate the sale of Twist’s products and services. Ensures that Inside Sales personnel record timely and accurate account/contact details within Twist’s CRM database
Responsible for ensuring that Twist’s commitment to customer satisfaction is performed, delivered, and constantly improved
Provide ongoing guidance to employees and career counseling to help employees develop and advance in their careers
Develops systems and tools to enable and track optimal sales performance
Represents the company professionally, ethically and morally at all times
Helps develop and coach Inside Sales Team to: Identify and develop leads both inbound and prospecting via outbound leads, Contact leads to convert to revenue or hand off to Outside Sales for further development, Close sales and achieve quarterly targets, Focus on strategic opportunities that can drive business in the long- and short-term (Retargeting, Dormant accounts)
Communicate & execute the business plan with Inside Sales Team
Attend Customer Meetings, Conferences, Trade shows, other duties as assigned
Qualification
Required
Bachelors Degree in Life Sciences
Inside Sales Experience 5+ years
Experience within a biotechnology company
Experience with Next Generation Sequencing and Synthetic Biology
People Management Experience of 2+ years
Excels in a fast-paced and changing landscape
Strong attention to detail
Work with Salesforce.com & SalesLoft
Ability to travel up to 20%
Solid analytical skills
Ability to work cross-functionally to drive orders
Infectious 'get it done' attitude
Benefits
Bonus
Equity
Generous benefits package
Company
Twist Bioscience
Twist Bioscience is a biotechnology company that offers synthetic DNA solutions, gene synthesis, and variant libraries.
501-1000 employees
H1B Sponsorship
Twist Bioscience has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (14)
2023 (22)
2022 (19)
2021 (4)
2020 (6)
Funding
Current Stage
Public CompanyTotal Funding
$553.11MKey Investors
Capital World InvestorsBiomatics Capital PartnersIllumina
2022-02-09Post Ipo Equity· $250M
2020-01-27Post Ipo Equity· $50M
2018-10-30IPO
Leadership Team
Emily Leproust
CEO
Siyuan Chen
Chief Technology Officer
Recent News
Genetic Engineering News
2026-01-17
2026-01-16
Company data provided by crunchbase