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Confidential Jobs · 1 month ago

IT Technician – WOW (Workstation on Wheels) Assembly and Support

Fort Lauderdale, FL

Full-time

Onsite

Mid Level

Confidential Jobs is seeking an IT Technician responsible for assembling, configuring, and maintaining Workstations on Wheels (WOW) units. The role focuses on hardware installation, connectivity setup, testing, and providing user support to ensure optimal workstation performance.

Computer Software

Responsibilities

Deliver and unwrap carts, clean the work area, and dispose of packaging materials

Ensure each cart meets departmental specifications (e.g., Pediatrics cart requirements)

Transport carts safely to designated departments using the company van

Load and unload equipment securely

Connect and secure cabling (power, USB, network, etc.) according to organizational standards

Manage inventory effectively

Provide user instruction on cart operation when needed

Offer on-site support as required

Perform pre-deployment testing of all components (battery, monitor, keyboard/mouse, barcode scanner, printer, etc.)

Verify network connectivity and access to required applications

Conduct performance checks to ensure systems meet operational standards

Document assembly and testing results for inventory and quality tracking

Deliver and deploy assembled WOW units to designated departments or users

Provide user orientation and basic troubleshooting support

Respond to helpdesk tickets or service requests related to WOW hardware or software issues

Replace or repair faulty components as needed

Perform regular preventive maintenance, including battery calibration, cleaning, and firmware updates

Qualification

Computer hardware assemblyWOW medical cartsBasic networking knowledgeTechnical documentation readingHealthcare IT experienceAttention to detailOrganizational skills