AQUA Hair Extensions · 1 month ago
Social Media Community Specialist
Miami-FTL Area
Full-time
Onsite
Entry, Mid Level
2+ years expAQUA Beauty Line is a leading North American hair extensions company serving both professionals and consumers. The Social Media Community Specialist will oversee community engagement, influencer partnerships, and user-generated content for both AQUA Hair Extensions and AquaLyna Hair Extensions, managing day-to-day interactions on social media and driving brand advocacy through authentic engagement.
BeautyCosmeticsLifestyle
Responsibilities
Respond to all comments, DMs, tags, and mentions across AQUA Hair Extensions and AquaLyna
Maintain a consistent brand voice for both the professional and consumer audiences
Escalate product questions, customer issues, or sensitive conversations to the appropriate internal teams
Monitor and engage with stylists, ambassadors, and creators who tag the brand
Conduct daily proactive outreach to increase engagement and visibility
Track trends, FAQs, and community sentiment to identify content opportunities
Report any spikes in engagement, recurring concerns, or notable audience feedback
Source, save, and organize UGC from stylists and customers
Request usage rights and repost permission from creators and stylists
Support the Social Media Content Creator with insights gathered from the community
Monitor notifications across Instagram, Facebook, TikTok, and Pinterest
Maintain saved responses, FAQs, and brand engagement guidelines
Assist with posting content during high-volume moments if needed
Track weekly engagement metrics including replies, response time, tags, saves, and shares
Provide insights to the Brand Development Manager and creative team to inform social strategy
Keep engagement logs, UGC folders, and community documentation organized and up to date
Qualification
Required
2–4 years of experience in community management, influencer marketing, or social media (beauty or fashion preferred)
Proven experience managing influencer partnerships and UGC campaigns
Familiarity with rights management processes
Excellent written communication and interpersonal skills
Organized, proactive, and capable of managing multiple projects simultaneously
Proficient in Meta Business Suite, TikTok, and scheduling tools such as Later or Sprout Social
Preferred
Experience with platforms such as Foursixty, Aspire, or CreatorIQ is a plus, and training will be provided
Benefits
Competitive salary with annual performance-based bonus opportunities
Full-time schedule (40 hours per week)
Remote-friendly role with flexible scheduling around core business hours
Health benefits reimbursement available after 90 days
Employee discount on all AQUA Hair Extensions and AquaLyna Hair Extensions products
Significant career growth potential as the marketing department expands
Company
AQUA Hair Extensions
Aqua Hair Extensions provides hair extensions to professional stylists all over North America.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase