NEOGOV · 2 months ago
Senior Compliance Services Technician
DSEM - 435 N. Macomb St. Tallahassee, FL
Full-time
Onsite
Senior Level
$39K/yr - $65K/yr
5+ years expNEOGOV is a part of the Leon County Government, and they are seeking a Senior Compliance Services Technician to provide backup to the Code Compliance Program. This role involves coordinating public hearings, processing complaint cases, and facilitating communication between builders and the public regarding licensing and compliance issues.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Schedule and coordinate public hearings for the Code Enforcement Board (CEB) and the Contractor's Licensing and Examination Board (CLEB)
Receive and notarize Notices of Violation and Requests for Hearing from staff members
Verify that proper notice has been provided to the alleged violator
Maintain a record of all cases sent to the Code Enforcement Board and the Contractor's Licensing and Examination Board for enforcement action
Review and Process Complaint Cases for Contractor's Licensing and Examination Board
Meet with the builders and public to resolve problems and questions regarding contractors and contractor's licensing reciprocity applications
Assist in Contractors application preparation; informing applicant of the Contractor's Licensing Board's requirements and test registration procedures
Prepare and administer Excavation Contractor Exams
Prepare a monthly agenda package for the Code Enforcement Board and the Contractor's Licensing and Examination Board
Attend monthly Code Enforcement Board and the Contractor's Licensing and Examination Board meetings
Prepare a Summary of Minutes of the Code Enforcement Board and the Contractor's Licensing and Examination Board meetings
Prepare Code Enforcement Board and Contractor's Licensing and Examination Board Orders and General Correspondence
Receive phone calls and walk in customers regarding the Abandoned Property Registration Program
Notify the Lenders and track all Foreclosed Properties within the unincorporated area
Receive and Process Abandoned Property Registration information and fees via Permit Enforcement Tracking System (PETS)
Receive and track refueling assistance complaints via phone, in person or in writing within the unincorporated area
Qualification
Required
Requires a high school diploma or an equivalent and five years of office support, secretarial and/or clerical work experience that include performing customer service activities; or an equivalent combination of training and experience
Must possess a valid State of Florida Driver's License and have a favorable driving record
Knowledge of personal computer
Knowledge of English grammar
Public speaking skills
Records management skills
Ability to operate a copier machine
Ability to compose general correspondence
Ability to summarize and compose minutes of monthly meetings
Ability to compose orders
Ability to operate tape recorder, electronic equipment
Ability to research and retrieve information from data base system
Ability to explain policies and procedures
Ability to interpret and apply appropriate codes and ordinances
Benefits
Medical Insurance-Employer and Employee Contributions
Voluntary Dental Insurance
Voluntary Vision Insurance
Flexible Spending Accounts
Group Term Life Insurance-Employer Paid
Voluntary Supplemental Life Insurance
Voluntary Long Term Disability Insurance
Voluntary Legal Insurance
Voluntary Individual Insurance Coverages with AFLAC & Colonial
State of Florida Retirement Plan-Employer & Employee Contributions
Voluntary 457(b) Deferred Compensation Savings for Retirement
Retirement Savings Match-for-employees earning less than $50,000
Annual Leave Accrual
Sick Leave Accrual
3 Personal Days
Paid Parental Leave
Tuition Assistance Program
Employee Assistance Program
Loans At Work Program
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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