Bank of America · 1 month ago
Research & Adjustments Representative II
Bank of America is dedicated to improving financial lives through responsible growth and exceptional service. The Research & Adjustments Representative II role focuses on resolving inquiries related to research and adjustments, ensuring compliance with regulations and internal controls while maintaining operational efficiency.
Asset ManagementBankingFinanceFinancial ServicesFinTech
Responsibilities
Works on daily incoming exceptions and maintains aged exceptions to a minimum
Enters daily entries through internet based applications
Performs routine or complex account maintenance depending on client account type
Maintains high-volume portfolios
Investigates and resolves issues and requests
Qualification
Required
Self-motivated and goal oriented
Ability to adapt quickly to changes in the environment
Must be detail oriented, an independent thinker, and able to handle multiple tasks concurrently
Must be able to work in a team environment
Ability to navigate multiple computer systems
Ability to think critically and use sound judgement in decision making
Analytical and problem resolution skills
Attention to Detail
Customer and Client Focus
Pipeline Management
Research
Critical Thinking
Decision Making
Problem Solving
Written Communications
Adaptability
Collaboration
Risk Management
High School Diploma / GED / Secondary School or equivalent
Preferred
Previous Collections or Recovery experience
College degree or commensurate work experience preferred
Knowledge of Deposit and Card/Loan systems
Company
Bank of America
Bank of America is a financial institution that offers credit cards, home loans, and auto loan services.
H1B Sponsorship
Bank of America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (780)
2024 (546)
2023 (590)
2022 (759)
2021 (715)
2020 (931)
Funding
Current Stage
Public CompanyTotal Funding
$3.59BKey Investors
Berkshire Hathaway
2025-02-20Post Ipo Debt· $386.79M
2024-11-26Post Ipo Debt· $2B
2020-07-28Post Ipo Equity· $400M
Leadership Team
Recent News
2026-01-11
2026-01-11
Company data provided by crunchbase