USAJOBS · 2 months ago
Behavioral Health Case Manager (O-5) Non-Supervisory
Washington, District of Columbia, USA
Full-time
Onsite
Mid Level
3+ years expUSAJOBS is seeking a Behavioral Health Case Manager within the ICE Health Service Corps. The incumbent will coordinate behavioral health services for individuals in ICE custody, focusing on care coordination and monitoring high-risk individuals while ensuring compliance with regulations and facilitating care transitions.
ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Incumbent coordinates behavioral health services within the assigned area of responsibility for individuals in ICE custody. Behavioral health services include and are not limited to the following: case coordination/management, monitoring high risk individuals, independent behavioral health reviews, behavioral health consultation services, and health record reviews. Incumbent utilizes federal regulations, agency policies, agency procedures, local accreditation standards, national accreditation standards, and evidence-based treatment standards. Program functions require incumbent to communicate with individuals within and outside the department and requires extensive and basic collaboration to meet program goals. The incumbent independently performs a variety of functions which include fact-finding, analyzing data, developing reports, and resolving complex problems. Incumbent may serve as the primary contact for leading services as assigned
Maintains awareness of program operational issues. Briefs and advises supervisory chain on program activities. Communicates program activities to agency leadership and stakeholders. Communication may require different formats (e.g., reports, oral reports, support materials), reoccurring frequency, and multiple communications based on stakeholder (e.g., custody and health staff)
Work in conjunction with local ICE/Office of Principal Legal Advisor (OPLA) providing written evaluation reports on the mental health status of individuals placed on SMI (Serious Mental Illness List)
Work with Managed Care Coordinators to absorb Accessibility to Healthcare Services component for serious mental illness (SMI) patients
Facilitate appropriate placement for patients who require a higher level of care and transfer to an IGSA or IHSC-staffed facility with increased BH resources
Review and adjudicate requests for outside mental health services for detainees in ICE custody and U.S. Customs and Border Protection (CBP)
Conduct routine and ad hoc site visits to ICE designated facilities within the Field Office Director's Area of Responsibility (AOR)
Provide orientation and guidance to the respective custody and medical staff members of facilities in which ICE detainees are held regarding IHSC policies and procedures
Collaborate with other BHCMs and the RBHC to provide coverage and support as needed (e.g., annual leave, TDY assignments, illness)
Assist with the evaluation of compliance with the medical portion of the ICE NDS and PBNDS at local and county detention facilities within the incumbent's AOR and submits findings to RBHC for review and approval
Investigate complaints related to detainee behavioral health care and provides reports as assigned by IHSC Taskings or IHSC leadership
Ensure appropriate plan for continuity of care is established prior to release and removal of ICE detainees with complex health care needs to address urgent or emergent issues related to detainee health care, provide updates to the Field Office and IHSC Headquarters on detainees in the hospital, and respond to other significant event notifications as needed
Travel required - 25%. TDY as needed to provide clinical care support at IHSC- staffed detention facilities with critical staffing needs
Follows the supervisory chain of command
Perform other duties and responsibilities as assigned
Utilization review/management for inpatient behavioral health hospitalization for IHSC
Qualification
Required
Clinical Social Workers require successful completion of a master's degree in Social Work (MSW) from a graduate program in social work accredited by Council on Social Work Education (CSWE). Licensed Clinical Social Workers must hold a current, active, valid, and unrestricted clinical license to practice clinical social work independently offered by a U.S. State, the District of Columbia, Commonwealth, territory, or jurisdiction is required. The clinical social worker license must be maintained in a permanent, full, independent, and unrestricted status during the term of employment. The clinical social worker license must be the highest clinical license of clinical social work designated by the licensing board where it was received. This position requires clinical privileging by IHSC
Clinical Psychologists require successful completion of a PhD or PsyD in Clinical Psychology from an accredited graduate program. A graduate program in Clinical Psychology accredited by the American Psychological Association is preferred. Psychologists must hold a full, current, and unrestricted licensed by a State or Territory at the Doctoral level for psychologists. The Clinical Psychologist license must be maintained in a permanent, full, independent, and unrestricted status during the term of employment. This position requires clinical privileging by IHSC
Minimum of three years' experience as a Licensed Clinical Social Worker or Clinical Psychologist, at the independent level as recognized in the state licensed, whereby clinical supervision is not required
Maintains BLS for Healthcare Providers® certification through the American Heart Association®
Knowledge of the case management process commensurate with training and education at the master's level
Knowledge of a diverse set of group and individual therapeutic modalities (examples include, but are not limited to art, music, drama, creative-writing, life skills, etc.)
Ability to utilize telephonic interpreter/translation services to complete assigned duties if not fluent in a language the patient understands
Ability to navigate in an electronic work environment including electronic health records, web-based training, and communications
Knowledge of regulations (HIPAA/Privacy Act) regarding the confidentiality of patient medical records and information as well as Personally Identifiable Information (PII)
Strong knowledge and experience with differential diagnosis of common mental health and/or substance use disorders, screening and assessment, treatment planning for common mental health and/or substance use disorders, and suicide prevention and intervention strategies
Ability to work with patients or their providers to coordinate care telephonically, via tele-psych videoconferencing, and/or in-person
Knowledge of evidence-based counseling techniques, psychosocial treatments, and brief behavioral interventions for common mental health disorders, when appropriate (e.g., CBT, DBT, ACT, motivational interviewing, problem-solving treatment, behavioral activation, etc.)
Knowledge of transgender population healthcare services
Ability to plan and organize own workload and travel schedule utilizing the IHSC travel policies
Computer literate on Microsoft Office applications
Knowledge of ICE National Detention Standards (NDS), and Performance-Based National Detention Standards (PBNDS) and Family Residential Standards (FRS) and maintain proficiency in detention healthcare standards
Must obtain National Association of Social Work (NASW) Board Certification in Case Management or Case Manager Certification (CCM) credential through the Commission for Case Manager Certification within 18 months of hire (Clinical Psychologist will need to earn the CCM only)
Experience in a detention/correctional or residential healthcare setting preferred
Verbal and written proficiency in English (required) and Spanish (preferred)
Preferred
Experience in a detention/correctional or residential healthcare setting preferred
Verbal and written proficiency in Spanish (preferred)
Benefits
Relocation expenses reimbursed
A career with the U.S. government provides employees with a comprehensive benefits package.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Company
USAJOBS
USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.
10001+ employees
Funding
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