Loft Orbital · 1 month ago
Customer Operations Engineer
Golden, CO
Full-time
Onsite
Mid Level
$100K/yr - $140K/yr
3+ years expLoft Orbital is a company that provides governments, companies, and research institutions with a fast, reliable, and flexible way to deploy missions in orbit. The Customer Operations Engineer will ensure exceptional customer experiences during mission deployments, serving as the primary contact for on-orbit mission execution and collaborating with product teams to refine functionality based on user needs.
AerospaceSatellite CommunicationSpace Travel
Responsibilities
Serve as Loft's frontline interface with customers, helping them use Cockpit's tools effectively for mission planning and payload operations
Work with customers and internal stakeholders to identify the lowest friction solutions to customer needs
Improve Cockpit functionality as a developer through implementation improvements and automation
Help translate feedback from customers into a Cockpit's feature roadmap
Qualification
Required
Minimum 3 years experience in space company or organization, with exposure to satellite operations and/or assembly, integration, and test
Exposure to both ground software and flight software (note: you will not be expected to write flight software)
Experience writing software scripts in Python
Exposure to Docker containers as well as general DevOps exposure
Preferred
Experience with GNC / Orbits
GraphQL
UI Design
Experience operating systems at scale
Benefits
100% company-paid medical, dental, and vision insurance option for employees and dependents
Flexible Spending (FSA) and Health Savings (HSA) Accounts offered with an employer contribution to the HSA
100% employer paid Life, AD&D, Short-Term, and Long-Term Disability insurance
Flexible Time Off policy for vacation and sick leave, and 12 paid holidays
401(k) plan and equity options
Daily catered lunches and snacks
International exposure to our team in France
Fully paid parental leave; 14 weeks for primary caregiver and 10 weeks for secondary caregiver
Carrot Fertility provides comprehensive, inclusive fertility healthcare and family-forming benefits with financial support
Off-sites and many social events and celebrations
Relocation assistance when applicable
Company
Loft Orbital
Loft Orbital leases space on satellites for any organization to collect information about the Earth, from space.
201-500 employees
H1B Sponsorship
Loft Orbital has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (4)
2022 (1)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$326.2MKey Investors
BlackRockFoundation CapitalUncork Capital
2025-09-01Debt Financing
2025-01-14Series C· $170M
2024-09-20Secondary Market
Leadership Team
Pierre-Damien Vaujour
Co-Founder & CEO
Alex Greenberg
Co-Founder & COO
Recent News
Foundation Capital
2025-12-24
2025-12-24
2025-11-20
Company data provided by crunchbase