NEOGOV · 1 month ago
Contact Station Assistant
Morristown, AZ
Full-time
Onsite
New Grad, Entry Level
$17.50/hr - $19.50/hr
0+ years expNEOGOV is part of the Maricopa County Parks and Recreation Department, which oversees one of the largest regional park systems in the nation. The Contact Station Assistant role involves assisting park visitors, collecting fees, and providing information about park amenities and recreational opportunities while ensuring compliance with park rules.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Accurately collect day-use, camping, and other applicable fees using cash registers or point-of-sale systems. Sell daily, seasonal, and annual passes, ensuring proper documentation and record-keeping
Welcome and assist park visitors by answering questions, offering guidance, and delivering information about park amenities, recreational opportunities, trails, and natural features
Monitor two-way radios and telephone systems for routine and emergency communications. Promptly report and document any emergency situations to appropriate staff or law enforcement personnel
Conduct routine patrols of park facilities, including campgrounds and day-use areas, to ensure visitor compliance with park rules and regulations. Provide education and issue warnings when necessary
Explain park rules, natural resources, cultural history, and environmental policies to visitors to promote awareness, safety, and conservation
Conduct routine patrols of park facilities, including campgrounds and day-use areas, to ensure visitor compliance with park rules and regulations. Provide education and issue warnings when necessary
Balance cash drawer at the beginning and end of shifts. Perform daily reconciliation of receipts, process credit/debit transactions, and prepare deposits in accordance with park financial procedures
Assist with the cleanliness, organization, and light maintenance of park offices, kiosks, and visitor service areas to ensure a welcoming and safe environment
Qualification
Required
Six months of customer service/public contact experience
High school diploma or GED
A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis
Must possess or have the ability to obtain a valid Arizona driver's license by the time of hire
Preferred
Cash handling experience using a computerized point of sale system
Customer service experience in a high-volume, fast-paced environment with the ability to multitask
Proficiency in Microsoft Office Excel, Word, and Outlook
Benefits
Tuition reimbursement
Exceptional work-life balance
Opportunities for growth and development within Maricopa County
Low-cost, high-value healthcare for you and your qualifying dependents
Child care benefits, including access to our on-site center Maricopa County Kids Club, dedicated to serving Maricopa County families exclusively
Paid vacation, sick time, and parental leave
Extensive wellness program, including healthcare premium discounts
Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12% monthly contribution rate and includes a 100% employer match on Day 1
Generous paid time off, paid sick leave, and 10 paid holidays
Affordable medical, dental, and vision insurance
Coverage by one of several State-sponsored retirement pension plans
Employee assistance program
Wellness incentives
Option of life insurance
Disability
A group legal plan
Pet insurance
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
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Government Technology US
2025-10-31
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