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Baton Rouge Community College · 1 month ago

Manager of Donor Engagement and Annual Appeal

Baton Rouge, LA

Full-time

Onsite

Mid Level

Baton Rouge Community College (BRCC) is dedicated to raising private philanthropic support for the institution. The Manager of Donor Engagement and Annual Appeal is responsible for developing and implementing donor relations strategies and enhancing donor engagement efforts.

Higher Education

Responsibilities

Design, implement, and coordinate an institution-wide donor relations and stewardship system to engage and recognize donors at all levels

Utilize Raiser’s Edge to track cultivation and stewardship activities and maintain a comprehensive annual calendar of stewardship touches

Develop annual stewardship and impact reports for endowments, scholarships, and discretionary funds, in collaboration with Development Officers, Accounting, Financial Aid, Public Relations, and other campus partners

Secure and prepare Scholarship Recipient Profiles and any thank you correspondence from recipients to forward to donors

Plan and coordinate donor engagement events and gather impact data, including beneficiary testimonies and fund utilization details

Work closely with the team to develop a timeline and create compelling annual fund appeals and donor communication materials

Assist with the development and execution of multi-channel fundraising campaigns, including direct mail, email, and social media

Maintain training resources and communicate reporting activities to internal staff, identifying and resolving donor relations issues as they arise

Maintain accurate and up-to-date records, including bio data, donations, and donor interactions, using Raiser’s Edge (CRM) and other relevant software

Manage the process to execute and track gift acknowledgments, thank you letters, and other donor communication materials

Qualification

Raiser’s EdgeCRM softwareMicrosoft OfficeProject managementResourcefulnessCommunication skillsCritical thinkingOrganizational skills

Required

Bachelor's degree any field of study

Advanced proficiency in Microsoft Office applications, particularly Excel, Word, PowerPoint, SharePoint, and One Drive

Experience with CRM software is a plus

Excellent communication skills, including speaking, writing, editing, and proofreading

Strong critical thinking skills with the ability to analyze complex situations and identify solutions

A self-starter who is resourceful, works well independently, and is comfortable seeking help or clarification when needed

Effective project management skills with the ability to collaborate with team members and lead projects

Ability to manage multiple projects simultaneously, adapt to changing priorities, maintain sensitive and confidential information, and communicate effectively in an academic setting

Organized, with strong record management skills and the ability to develop and document workflows, policies, and procedures

Resourceful, creative, and solutions oriented