The Hartford · 1 month ago
Senior Platform Product Owner
United States
Full-time
Remote
Mid, Senior Level
$116K/yr - $174K/yr
7+ years expThe Hartford is an insurance company that is committed to making a difference. They are seeking a Senior Platform Product Owner to lead the implementation of new products and user experience enhancements across their Priority Benefits Platform, working collaboratively to drive measurable outcomes and improve customer journeys.
Auto InsuranceCommercial InsuranceEmployee BenefitsFinanceFinancial ServicesInsuranceLife InsuranceProperty Insurance
Responsibilities
Conduct timely and quality discovery on assigned initiatives to uncover customer pain points, process inefficiencies, and automation opportunities; define problems worth solving using industry best practices, frameworks, and cross-functional workshops
Partner with epic owners and process optimization SMEs to develop lean business cases, including cost-benefit analysis, value estimation, success measures, and delivery timelines
Translate program backlog priorities into epics and features, ensuring MVP scope maximizes business value while minimizing complexity and effort, guide feature breakdown into user stories and detailed acceptance criteria in partnership with internal and external partners
Guide work through the Program Kanban Board, ensuring exit criteria are met and capability definition and refinement occurs timely, efficiently, and with quality
Validate and test delivered functionality against defined requirements and business intent, ensuring quality outcomes
Define success criteria for assigned initiatives and ensure alignment with journey-level KPIs; monitor and measure impact to ensure enhancements contribute towards growth, experience and operational efficiency business goals
Drive capability adoption by partnering with change leaders and leveraging program resources to unlock intended business value
Recommend feature backlog prioritization and influence stakeholders to balance needs across the program, not just individual epics
Leverage feedback loops, qualitative and quantitative data, competitive insights, and other resources to develop recommendations that advance business goals and shape the platform roadmap
Conduct feature demos for business partners, field teams, and distribution partners to drive understanding and engagement
Stay current on industry trends, product management best practices, and competitive intelligence to inform strategy
Operate with an ownership mindset—be proactive, innovative, and challenge the status quo to deliver customer-first solutions
Qualification
Required
Bachelor's degree required
7+ years of experience in financial services required
4+ years of experience in product ownership, product management, and/or digital transformation, including roadmap development, feature definition, and agile delivery
Proven ability to transform and optimize customer journeys and operational processes to deliver on growth, experience, and/or efficiency outcomes
Strong organizational, time management, and accountability skills
Proven ability to conduct structured discoveries and lead cross-functional workshops to define solution vision, MVP scope, and phased delivery plans
Experience developing lean business cases and cost-benefit analyses, including value estimation, success measures, and impact measurement
Strong skills in translating product strategy into epics and features, guiding detailed feature breakdown into user stories and acceptance criteria
Familiarity with Agile and Lean delivery frameworks (e.g., SAFe, Kanban) and experience managing work through program-level boards
Demonstrated ability to test and validate delivered functionality against requirements and business intent, ensuring quality outcomes and operational readiness
Skilled in defining KPIs and success criteria and using data-driven insights, competitive intelligence, and customer feedback to monitor and measure impact post-launch
Excellent stakeholder management and influencing skills, with ability to balance priorities across multiple initiatives and drive adoption in complex, matrixed environments
Highly adaptable, innovative, and proactive, with strong analytical skills, a customer-first mindset, and ability to challenge the status quo to deliver measurable business outcomes
Able and willing to travel as required, up to ~10% of the time, possibly ~20% for remotely based candidates
Preferred
MBA or equivalent preferred
Experience in employee benefits insurance highly preferred
Program/project management experience preferred
Benefits
Short-term or annual bonuses
Long-term incentives
On-the-spot recognition
Company
The Hartford
The Hartford is an industry leading provider of property and casualty insurance, group benefits and mutual funds.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1995-12-15IPO
Leadership Team
Christopher Swift
Chief Executive Officer
Recent News
2025-12-09
2025-12-08
EIN Presswire
2025-12-02
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