Pre-Service Representative I - CMH jobs in United States
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Albany Medical Center · 1 month ago

Pre-Service Representative I - CMH

Albany Medical Center is a healthcare organization seeking a Pre-Service Representative I to serve as the first contact for patients via telephone. This role involves managing patient and provider requests for services, ensuring accurate triage, and maintaining a professional demeanor during high-volume interactions.

Hospital & Health Care

Responsibilities

Ability to handle high volume workload and stressful environment
Strong ability to multi-task and prioritize workload
Ability to engage patients/customers in a calm, respectful manner; regardless of tone or attitude of patient/customer via telephone
Demonstrated attention to detail with minimal error

Qualification

Patient engagementMulti-taskingAttention to detailCompassionate communicationStress management

Required

Ability to handle high volume workload and stressful environment
Strong ability to multi-task and prioritize workload
Ability to engage patients/customers in a calm, respectful manner; regardless of tone or attitude of patient/customer via telephone
Demonstrated attention to detail with minimal error

Company

Albany Medical Center

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Albany Medical Center is one of the Capital Region’s largest private employers with more than 9,000 employees.

Funding

Current Stage
Late Stage

Leadership Team

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Suryakant Kale
Chief Technology Officer/Vice President Information services, Technology & Infrastructure
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Frances Albert
Chief Financial Officer
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Recent News

Company data provided by crunchbase