SCIENTIFIC GAMES · 22 hours ago
Managing Director
Scientific Games is a global leader in lottery games, sports betting, and technology. The Managing Director will be responsible for strategic leadership, client relationship management, and driving revenue growth across all product lines while ensuring customer satisfaction and aligning solutions with client needs.
Facility ManagementGaming
Responsibilities
P&L accountability for their jurisdiction across all SG product lines (Instant, Licensing, Systems, Retail, Digital product)
Develops and maintains both a short and long-rang strategic account plan focused on growth and profitability
Leads regular business reviews, check-ins, and strategic meetings with account team and Customer
Drives jurisdiction-specific growth strategies across all verticals with a holistic, omnichannel approach
Shapes and executes RFP strategies, including pre-planning, win strategies, and internal alignment
Acts as the primary point of contact for their customers across all SG product lines
Builds and maintains strong, trust-based relationships with executive and key lottery stakeholders
Manages customer satisfaction through proactive communication and issue resolution
Understands customer challenges and aligns SG products to exceed lottery business goals
Is an expert in our product solutions and understands how they interconnect to product exponential value to our customers
Identifies and qualifies opportunities for new, cross-sell, and upsell solutions
Delivers consultative, value-based proposals and tailored solutions
Leads the full sales cycle from prospecting to deal negotiation to contract signature
Coordinates with internal teams: Customer and commercial success teams: Sales, Strategy, Operations (Product Verticals), Communications (Brand/Product), Finance and Support (HR, Legal, etc)
Brings in subject matter experts as needed to support customer goals
Ensures project delivery and alignment with customer expectations
Verifies and audits sales projections and monthly forecasts
Provides data-driven insights and recommendations to customers
Leads development business cases with financial justifications and ROI
Understands market trends, customer KPIs, and regulatory needs
Qualification
Required
A minimum of 10 years' experience with managing and owning large customer operations focused on driving revenue growth and profitability through effective operations and strategic management in the digital and interactive space
B2B sales experience is a must, must be able to provide strong examples of driving growth with large enterprise accounts
5 years' experience of technical selling, to include selling SaaS products and with digital technology, solutions and products, including understanding requirements and functionality (or iGaming/iLottery)
Experience managing accounts to advance product and marketing plans
College degree
Self-motivated, organized, and driven by outcomes
A strong work ethic and perseverance is necessary to succeed in a dynamic, fast-moving and results oriented environment
Strong negotiation skills and ability to 'turn a no into a yes', showing persistence in creative ways to influence the customer
Proven ability to navigate and lead difficult customer conversations, ensuring issues are addressed directly while maintaining best interest for customers and SG
Ability to operate with a senior level mindset, strategic yet hands-on
Ability to effectively communicate to all levels of the organization, internally and externally
Ability to deliver dynamic presentations to showcase the value of the product or service they are proposing
Must understand the financial picture of any financial deal
Know how to close deals to achieve company goals while ensuring the customer's satisfaction
Project / product / marketing and or operations experience required
Ability to work independently, and possess strong organizational and time management skills
Tech savvy within the digital content space
Proficient in MS Office (Word, Excel and PowerPoint)
Preferred
B2G sales is a plus
MBA a plus
Experience drafting proposals and presenting in front clients/colleagues is ideal
Company
SCIENTIFIC GAMES
Scientific Games specializes in data analytics, lottery games, game creation, sports betting, and facilities management services.
H1B Sponsorship
SCIENTIFIC GAMES has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (9)
2023 (6)
2022 (10)
2021 (18)
2020 (13)
Funding
Current Stage
Late StageRecent News
2026-01-06
Company data provided by crunchbase