Uniphore · 8 hours ago
QA Engineer IV
Palo Alto, CA
Full-time
Onsite
Senior Level, Lead/Staff
$154K/yr - $212K/yr
7+ years expUniphore is one of the largest B2B AI-native companies, driving business outcomes across multiple industry verticals. As a Staff QA Engineer, you will lead quality initiatives for AI-driven SaaS platforms, establishing automation frameworks and partnering with global teams to enhance product quality.
Agentic AIArtificial Intelligence (AI)Computer VisionEnterprise SoftwareGenerative AIMachine Learning
Responsibilities
Lead QA strategy and roadmap for Uniphore’s AI and SaaS platforms, driving continuous improvements in automation, coverage, and release quality
Design and implement scalable automation frameworks for API, UI, and data validation testing using tools such as Selenium, Cucumber, Appium, or RestAssured
Partner with Data Science and Engineering teams to validate AI/ML workflows, analytics pipelines, and model integration within production environments
Build and mentor global QA teams (US, India, LATAM) and establish a Testing Center of Excellence (TCoE) focused on quality metrics and process consistency
Lead efforts in performance, security, and regression testing, ensuring Uniphore’s enterprise platforms deliver reliability at scale
Perform root cause and trend analysis to identify process gaps and recommend automation or process enhancements
Document QA processes, release notes, and best practices in Confluence / Jira and maintain alignment with Agile/SAFe practices
Ensure end-to-end testing coverage across microservices, APIs, mobile, and web-based solutions in a multi-tenant cloud environment
Qualification
Required
Bachelor's degree in Computer Science, Engineering, or related field (Master's preferred)
7+ years of QA experience
Proven track record in AI/ML, Cloud, and SaaS testing (preferably within healthcare, finance, or enterprise domains)
Hands-on expertise in automation tools: Selenium, Appium, RestAssured, Postman, JMeter, TOSCA, HP ALM, and Jenkins
Strong programming/scripting skills in Python, Java, or C#
Deep understanding of Agile, DevOps, and CI/CD pipelines
Experience with version control systems such as Git
Sound knowledge of software QA methodologies, tools, and processes
Excellent leadership, communication, and mentoring skills
Global collaboration experience with distributed teams across India, US, LATAM, and EMEA
Proactive, self-driven, and a quick learner
Preferred
Experience testing AI/Conversational AI, NLP, or Speech Analytics applications
Knowledge of GenAI testing frameworks, LLM workflows, or chatbot testing methodologies
Familiarity with ServiceNow, PeopleSoft, or CRM system integrations
Benefits
Annual incentive opportunity based on target achievement
Pre-IPO stock options
Benefits including medical, dental, vision, 401(k) with a match
Generous paid time off
Paid holidays
Paid day off for your birthday
Other paid leave policies to support employees through all phases of life
Company
Uniphore
Uniphore is a business-software company that provides a secure AI platform that deploys agentic AI across every enterprise function.
501-1000 employees
H1B Sponsorship
Uniphore has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (15)
2024 (5)
2023 (5)
2022 (11)
Funding
Current Stage
Late StageTotal Funding
$880.88MKey Investors
New Enterprise AssociatesSorenson CapitalMarch Capital
2025-10-22Series F· $260M
2022-01-28Series E· $400M
2021-03-26Series D· $140M
Leadership Team
Ravi Saraogi
Co-Founder and President (APAC)
Balaji Raghavan
Chief Technology Officer
Recent News
2025-12-28
thesaasnews.com
2025-11-15
Company data provided by crunchbase