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WTW · 1 week ago

Communication and Engagement Solutions Lead Associate - Employee Experience

Seattle, WA

Full-time

Hybrid

Entry, Mid Level

$85K/yr - $120K/yr

2+ years exp

WTW is a leader in Employee Experience (EX), dedicated to delivering high-impact solutions for clients. The Lead Associate will help clients with communication and engagement strategies, collaborating on projects related to employee experience, Total Rewards communications, and organization transformation, ensuring timely and budget-conscious delivery.

ConsultingInformation TechnologyInsuranceMedicalService Industry

No H1B

Hiring Manager

Khym Quiambao, LPT

Responsibilities

Develop technical knowledge and skills across a variety of industries and human capital areas

Contribute superior work product and consistent project management for assigned projects and follow professional excellence standards

Act as liaison with internal support staff and the client to ensure data and materials are transmitted accurately, deadlines are clear, meetings are scheduled, and communication is consistent

Contribute to new business development by drafting statements of work, project plans and budgets

Contribute to the development of intellectual capital, new tools and approaches

Qualification

Communication strategiesChange managementProject managementDigital communicationAnalytical skillsInterpersonal skillsGraphic design collaborationAgile principlesDesign thinkingWritten communicationOral communicationTime management

Required

2-4 years communication or marketing experience

Knowledge of current communication and change management trends, marketing and technology (digital and social media), and proven ability to apply that knowledge to client-focused solutions

Experience working with graphic designers to craft the 'look and feel' of communication across media

A professional presence with strong written, web and oral communication skills, demonstrating creativity and technical expertise

Ability to manage competing priorities and carry out well-defined assignments according to established guidelines with little to no supervision

Ability to recognize and diagnose issues, work in teams, and leverage the resources of other related practices to address client challenges

Ability to draw conclusions from data in a logical, systematic way

Strong project management, analytical, and interpersonal skills

Understanding of agile principles and design thinking

Availability to travel on an as-needed basis

Bachelor's degree in liberal arts, graphic design, business or technology

Preferred

Consulting experience is preferred; experience working for traditional HR consulting firms or benefit brokerage firms is a plus

Advanced degrees preferable in liberal arts, graphic design, business or technology

Benefits

Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)

Leave Benefits: Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (only included for Washington roles)

Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements.