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Absorb Software · 1 day ago

Strategic Account Manager

United States

Full-time

Remote

Senior Level

7+ years exp

Absorb Software is a remote-first company that provides online training solutions to leading organizations around the world. The Strategic Account Manager role is critical, focusing on building relationships with key decision makers and executing strategic account plans to drive upsell and cross-sell opportunities.

Corporate TrainingE-LearningSoftwareTraining

Growth Opportunities

No H1B

Responsibilities

Build trust and strong business relationships with key decision makers in Absorb’s most opportune accounts

Generate strategic account plans to execute strategies which will lead to upsell/cross sell opportunities

Work with internal resources (Leadership, Solutions Engineers, Account Development reps) to develop and execute expansion plans from Discovery to Closed Won

Monitor your pipeline to ensure appropriate actions are taken at appropriate times to continue to facilitate the sale to closed won

Work collaboratively with the support and technology teams to become an expert in Absorb LMS and the overall learning management landscape

Demonstrate Absorb LMS functionality and provide pricing options that align to customer objectives and assist Absorb’s continued growth

Work with existing Customer Success resources to identify risk and mitigate churn wherever possible

Use customer and prospect contact activities tools and systems, and update relevant information held in these systems

Monitor and report on market and competitor activities and provide relevant reports and information

Qualification

Technology salesClient managementStrategic account planningAbsorb LMSSalesforceBusiness communicationGlobal client experienceTeam player

Required

Strong background in technology sales and client management with a minimum 7+ years of experience

Ability to become a trusted advisor to senior leaders within client organizations

Very strong business communication skills (written and verbal)

Experience working with a global client base

Ability to travel for business when required

Strong internal team player

Preferred

Post-secondary degree – business undergraduate degree or MBA

Benefits

Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location

New Hire Equipment Allowance and monthly Flex Allowance to support your success

Endless opportunity for career growth and internal mobility

Employee driven DE&I programs