Graybar · 5 hours ago
Manager Customer Service
Milwaukee, WI
Full-time
Onsite
Mid Level
$83K/yr - $83K/yr
3+ years expGraybar is a company focused on achieving its sales, financial, and service goals. As a Manager Customer Service, you will oversee customer service, administrative, operations, and logistics staff in the branch, ensuring effective service and operational efficiency.
Electrical DistributionSupply Chain ManagementWholesale
Responsibilities
Assist the Branch Manager in managing resources within the branch
Supervise and mentor customer service, administrative, warehouse, and transportation functions
Staff all service and administrative functions and monitor performance of related employees
Implement customer-facing service solutions and e-commerce solutions
Set branch schedules, establish procedures, and resolve service failures
Collaborate with Branch Manager in managing profitability, expenses, and assets
Qualification
Required
SAP and Microsoft Office experience
Supervisory and leadership skills; ability to motivate and support a team
Problem solving and conflict resolution skills
3+ years experience required
Preferred
2 year degree preferred
Benefits
Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
Life Insurance coverage for you and options for your family.
Save on expenses with Flexible Spending Accounts.
Enjoy our Disability Benefits at no cost to you.
Share in our success with Profit Sharing Plans.
401(k) Savings Plan with company match to help secure your future.
Paid Vacation & Sick Days to spend time away from work or in case of an illness.
Rest and recharge during our Paid Holidays throughout the year.
Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health.
Volunteer with Community Time Off to give back to the community.
Predictable Work Schedules to plan your life: no weekends or nights for most roles.
Celebrate your and others' achievements with our Employee Recognition Program.
Reach your career goals with our Educational Reimbursement and Career Development Programs.
And More Perks that support your well-being and career growth.
Company
Graybar
Graybar is a distributor of electrical, communications and data networking products.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$1.5B2025-06-30Debt Financing· $750M
2018-08-13Debt Financing· $750M
Leadership Team
Kathleen Mazzarella
President and CEO
Brian Delaney
Senior Vice President, West Region and Subsidiaries
Recent News
2025-12-11
2025-12-10
PR Newswire
2025-12-08
Company data provided by crunchbase