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Oxford Economics · 1 month ago

Solutions Engineer - Attribution Solutions

Philadelphia, PA

Full-time

Hybrid

Entry, Mid Level

2+ years exp

Oxford Economics is a global leader in travel-sector analytics, and they are seeking an exceptional Solutions Engineer in Attribution Solutions to join their fast-growing team. This role involves managing client relationships, delivering attribution insights, and supporting clients in optimizing their marketing strategies through data analysis.

AnalyticsConsultingFinancial ServicesGovernmentInformation ServicesRisk Management

Growth Opportunities

No H1B

Responsibilities

Serve as a primary point of contact for Attribution Solutions clients, ensuring a best-in-class experience from onboarding through ongoing delivery

Build and maintain strong, long-lasting client relationships rooted in trust, responsiveness, and proactive communication

Understand each client’s goals, challenges, marketing strategies, and success metrics—consulting with them on how attribution can optimize performance and strengthen ROI

Conduct monthly or quarterly (depending on client) client review meetings, providing clear insights, recommendations, and next steps

Ensure all deliverables meet high standards for accuracy, clarity, and timeliness

Guide clients through onboarding, setup, and implementation of attribution solutions, ensuring a seamless and confident adoption process

Troubleshoot and resolve attribution-related technical issues quickly and efficiently, minimizing client disruption and preserving trust

Collaborate closely with internal data science, engineering, and product teams to ensure clients are receiving maximum value from their solutions

Translate data and methodologies into simple, actionable, and client-friendly explanations

Review and analyze account-level attribution results monthly, transforming findings into actionable insights that drive client decisions

Partner with clients to interpret visitor trends, marketing influence, and economic outcomes, linking attribution insights directly to real-world impact

Provide ongoing strategic and tactical guidance on optimizing attribution models, improving campaign evaluation, and enhancing future performance

Contribute to the development of standardized Attribution Solutions processes, documentation, and best practices

Coordinate cross-functional timelines, anticipate risks, and escalate blockers where needed to safeguard quality and delivery

Play an active role in scaling the Attribution Solutions division—improving workflows, enhancing reporting, and supporting continued product evolution

Successful client onboarding and attribution solution implementation

Comprehensive monthly or quarterly (depending on client) client updates, including insights, recommendations, and strategic guidance

Timely troubleshooting and resolution of client issues with exceptional customer service

Clear, concise reporting and communication of insights to internal and external audiences

Documented best practices, technical processes, and support materials to enhance operational efficiency and client experience

Qualification

Data analysisClient managementProblem-solvingTourism analyticsMarketing attributionCustomer serviceCommunication skillsOrganizational skillsAttention to detailSelf-starter