Shop Foreman - Fowler Jeep jobs in United States
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Fowler Jeep of Boulder · 1 month ago

Shop Foreman - Fowler Jeep

Fowler Jeep of Boulder is a growing dealership seeking a Shop Foreman to enhance their operations. The role involves directing service and repair activities, ensuring customer satisfaction, and maintaining efficient workflow within the shop.

Retail

Responsibilities

Implements and maintains an effective dispatch system
Schedules shop work to facilitate maximum productivity in accordance with dealership policy and the technician skill level required
Prioritizes and controls all comebacks to ensure proper and prompt attention
Reviews job status frequently, logging status and reporting any change in time or cost estimates to the appropriate service advisor and/or customer
Ensures that technicians follow warranty material disposition procedures
Maintains timely and professional contact with service customers
Maintains an organized and up-to-date repair log
Reviews hard copies of repair orders turned in by technicians to ensure that assigned work has been performed and the repair order has been completed properly
Schedules maintenance for service department vehicles and equipment
Prepares a list of needed service department equipment, supplies and required repairs, and reviews with the service manager as needed
Coordinates parts requirements with the parts department-contacting special order parts customers immediately upon receipt of parts orders to schedule appointment
Advises parts manager and service manager of repetitive shortage so that corrective action can be taken
Maintains high customer satisfaction ratings
Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards
Diagnoses cause of any malfunction and performs repair
Communicates with parts department to obtain needed parts
Saves and tags parts of the job if under warranty or if requested by the customer
Examines assigned vehicle to determine if further safety or service work is required or recommended
Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time
Documents all work performed and recommended on the repair order
Supervises work of any apprentice technicians as assigned
Reports machinery defects or malfunctions to supervisor
Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle
Operates all tools and equipment in a safe manner
Reports any safety issues immediately to management

Qualification

Stellantis experiencePhase 3 completionEV CertifiedCustomer serviceTeam supervisionProblem solving

Required

Minimum of 5 years Stellantis experience
Minimum of Phase 3 completion and EV Certified
Valid Driver's License and MVR acceptable to our Insurance Carrier

Benefits

Medical, vision, dental, life, & disability insurances
401K employer matching plan
Paid Time Off
Volunteer Paid Time Off
Paid Holidays & Parental Leave
Employee assistance program
Job specific education to include student sponsorships, internships, manufacturer and dealership training with Graduate & Tool Incentive programs

Company

Fowler Jeep of Boulder

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TBD

Funding

Current Stage
Late Stage
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