Receptionist Bilingual Spanish jobs in United States
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J.R. Orenstein Agency Inc · 1 month ago

Receptionist Bilingual Spanish

J.R. Orenstein Agency Inc is one of the top-performing State Farm agencies in the country, seeking a polished, people-first Front Desk Receptionist. The role involves managing phones and lobby experiences, scheduling appointments, and handling light administrative tasks while providing excellent customer support and maintaining organization.

Insurance

Responsibilities

Greet visitors, answer and route calls quickly and warmly; capture accurate messages
Schedule and confirm Insurance & Financial Reviews and other appointments; manage reminders and reschedules
Keep missed calls low; return voicemails promptly; complete warm transfers to sales/service
Process payments, issue ID cards, share policy docs, and funnel service requests to the right teammate
Scan/upload documents, manage incoming/outgoing mail, maintain a tidy lobby, and keep supplies stocked
Log every interaction with clear notes and next steps; follow up as needed
Ask happy customers for Google reviews and send the review link via text/email
Support service/sales with simple follow-ups, document requests, and status checks

Qualification

Bilingual English/SpanishPhone etiquetteCRM proficiencyAttention to detailMultitaskingProfessional presenceTyping 45+ WPMTech-savvyMotivatedAmbitiousAction-orientedClear communication

Required

Bilingual English/Spanish required
Excellent phone etiquette, clear written/verbal communication, and professional presence
Fast, accurate multitasker with strong attention to detail; dependable and punctual
Comfortable with computers/CRMs, email, scanning; typing ~45+ WPM
Able to work on-site in Great Neck, NY, Monday–Thursday 9am-6pm, Friday 9am-5pm
Highly Motivated: You thrive when working towards goals and are driven to achieve success
Ambitious: You have a strong desire to grow and excel in your career
Action-Oriented: You focus on getting things done and making things happen
Tech-Savvy: You're quick with computers, adaptable to new software, and efficient in managing data and processing information

Benefits

401(k) matching
Bonus based on performance
Company parties
Competitive salary
Employee discounts
Opportunity for advancement
Paid time off
Training & development
Tuition assistance

Company

J.R. Orenstein Agency Inc

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The J.R. Orenstein Agency specializes in providing insurance and financial planning to residents of New York.

Funding

Current Stage
Early Stage
Company data provided by crunchbase