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Heartbeat Health · 1 month ago

Clinical Operations & Compliance Coordinator

New York, NY

Full-time

Hybrid

Entry Level

$20/hr - $23/hr

1+ years exp

Heartbeat Health is the leading virtual-first cardiovascular care company in the country, providing patients with convenient, high-quality heart care through a combination of telemedicine, diagnostics, and virtual care programs. The Clinical Operations & Compliance Coordinator is responsible for providing administrative and operational support to Heartbeat Health’s clinical entities and provider network, maintaining regulatory compliance, and supporting operational efficiency.

Health CareHealth DiagnosticsMedicalmHealthTelehealth

Responsibilities

Provide day-to-day operational and administrative support for clinical professional licensing and related compliance functions

Manage multiple concurrent administrative tasks and meet strict deadlines with accuracy and professionalism

Maintain organized documentation and records related to provider licensing, credentialing, and regulatory compliance

Opportunity for data visualization, dashboards, and creating company-facing materials to showcase project status

Serve as a central point of contact for internal requests related to clinical operations and compliance tasks

Be onsite at the NYC office at least once a week to manage incoming and outgoing mail, supporting operational logistics

Assist with the maintenance and monitoring of internal business operations records, learn the ins and outs of telehealth business models to support company success

Partner with Licensing, Business Operations, and Legal teams to ensure streamlined workflows and accurate recordkeeping

Support ad hoc projects such as compliance reviews, quality assurance initiatives, and internal audits that improve operational efficiency, compliance processes, and provider experience

Contribute to process documentation and continuous improvement initiatives within the Clinical Operations team