Project Management & Service Delivery Intern jobs in United States
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IBM · 2 weeks ago

Project Management & Service Delivery Intern

IBM is a leader in technology innovation, and they are seeking a Project Manager Intern with a strong interest in Service Delivery. This intern will support the planning, execution, and delivery of IT service projects while collaborating with cross-functional teams to ensure client satisfaction and operational excellence.

Business DevelopmentBusiness Information SystemsCRMData ManagementFoundational AISoftware
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Assist in managing project timelines, deliverables, and stakeholder communications
Support service delivery initiatives, including incident management, change coordination, and performance reporting
Collaborate with architects, engineers, and service managers to streamline delivery processes
Participate in client meetings and contribute to service improvement plans
Help track KPIs and prepare dashboards for leadership reviews

Qualification

IT Service DeliveryProject ManagementAgile MethodologiesITILExcelJiraCloud PlatformsMonitoring ToolsVersion Control SystemsCommunication SkillsOrganizational Skills

Required

Currently pursuing a Bachelor's or Master's degree in Business, Information Technology, Computer Science, or a related field
Strong interest in IT service delivery, project management, and client engagement
Excellent organizational and communication skills
Familiarity with Agile, ITIL, or project management methodologies is a plus
Proficiency in tools such as Excel, PowerPoint, Jira, or ServiceNow is desirable

Preferred

Bachelor's Degree
Exposure to cloud platforms (IBM Cloud, AWS, Azure)
Interest in SRE principles such as automation, observability, and fault tolerance
Familiarity with monitoring tools (e.g., Grafana, Prometheus)
Experience with version control systems (e.g., Git) and CI/CD concepts

Company

IBM is an IT technology and consulting firm providing computer hardware, software, infrastructure, and hosting services.

H1B Sponsorship

IBM has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3032)
2024 (3301)
2023 (2160)
2022 (1809)
2021 (1157)
2020 (2669)

Funding

Current Stage
Public Company
Total Funding
unknown
2011-01-14IPO

Leadership Team

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Alain Bénichou
Chief Executive Officer, IBM Greater China Group
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Alex Yang
CTO and Chief Architect
Company data provided by crunchbase