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Big Tex Trailers · 6 hours ago

Service Technician 2

Boerne, TX

Full-time

Onsite

Entry, Mid Level

2+ years exp

Big Tex Trailers is seeking a Service Technician 2 who is responsible for the organization and safety of the service areas of the facility. The role involves performing advanced service repairs and fabrication work, engaging with customers to sell and explain repairs and solutions, and maintaining necessary shop supplies.

LogisticsManufacturingRetailWarehousing

Responsibilities

Perform service, repair, and accessory installation on new and used trailers, truck beds, trailer tow vehicles and snowplows

Partner with supervisor to maintain Service Schedule

Examine, test, adjust, and repair bearings, lights, wiring, and brake assemblies of trailers and tow vehicles

Replace and repair worn and defective parts. Lay out drills, screws, rivets, and welds to repair, replace and/or install parts / accessories on trailers, truck beds, tow vehicles, snowplows, accessories and Installs wood or metal flooring

Perform multi-point inspections to assess customer service and parts needs

Confer in person and by phone with customers, write and read work orders. List parts needed, estimate costs, and plan work procedures, using parts lists, technical manuals, diagrams and must have the ability to quote service work

Sell parts and service

Help customers hook up a trailer. Perform visual safety inspection (lights, safety chain, decking, etc.)

Perform warranty service and completes required documentation

Complete service paperwork or computer system entry completely and timely

Maintain service parts log and submit to management as required

Assist in the maintenance of parts inventory for store including purchasing of parts and supplies, receiving PO’s, and Cycle Counts

Assemble trailers

Park and move Trailers

Other duties, as assigned