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Q2 · 19 hours ago

Fraud Analyst

Austin, TX

Full-time

Hybrid

Senior Level

5+ years exp

Q2 is a leading provider of digital banking and lending solutions. They are seeking a Fraud Analyst responsible for identifying, investigating, and preventing fraudulent activities across their platforms, while educating stakeholders on fraud management best practices.

Financial ServicesFinTech

No H1B

Responsibilities

Subject matter expertise for card-based risk and fraud prevention- related activities

Play an active role in card fraud prevention activities; which will include writing fraud rules, working with our card payment partners to have fraud rules written, and/or consulting with internal and other external stakeholders to ensure their rule writing efforts are effective

Educate internal and external stakeholders on card fraud management best practices, and how to effectively use our partner fraud tools and reporting

Evaluation of existing and potential tools and processes to enhance detection/prevention, monitoring strategy performance, and reporting on overall fraud losses

Reconcile key performance and risk metrics and condense/summarize stakeholder performance for our Executives and Partners

Focus on driving stakeholder reductions in fraud losses through working internally and with partners and vendors for development of effective model management, analytics, and reporting

Own documentation efforts around fraud product and strategies we implement on behalf of internal and external stakeholders

Build strong relationships with our business partners, and internal and external stakeholders

Research industry and technology trends, review professional publications within each supported vertical market, and identify new best practices

Qualification

Card risk managementData analysisFraud prevention strategiesCard processingVisa risk toolsProblem resolutionProcess managementTeamworkCommunication skillsDetail oriented

Required

A minimum of 5-7 years of relevant experience in card product management, card processing or card risk management with a Bachelor's in Business, Management, Engineering, CS, or related field; or an advanced degree with 3 years of experience of experience; or equivalent work experience

Strong teamwork, organization, and problem resolution skills

Excellent verbal, written, presentation and interpersonal skills

Strong process management capabilities, demonstrated ability manage fraud on card programs at scale

Self-starter with proven ability to deliver results with minimal assistance is a must

Highly determined and driven to achieve results with a clear track record of doing so

Detail oriented with an eye for data analysis, high level of accuracy when reviewing financial data and investigating suspicious activity

An effective communicator that can align internal and external stakeholders

This position requires fluent written and oral communication in English

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time