Field Service Representative jobs in United States
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Galls · 2 hours ago

Field Service Representative

Galls is seeking a trusted Independent Field Service Representative to serve public safety professionals by representing their line of uniforms and protective gear. This role focuses on building relationships and providing tailored solutions to agencies and individuals in the public safety sector.

Public Safety
Hiring Manager
Emily Lewis
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Responsibilities

Serve as a knowledgeable resource to public safety professionals, ensuring they receive the best uniform and protective solutions for their needs
Provide support through on-site visits, fit consultations, and professional product presentations
Participate in department meetings, training sessions, and public safety events as a trusted representative
Build long-term partnerships with agencies by delivering reliable, honest, and responsive service
Assist customers with product selection, certified sizing, and customization options
Coordinate with company operations to ensure smooth ordering, delivery, and follow-up support
Complete all required product and certified sizing training prior to field assignments
Stay informed on product advancements, compliance standards, and safety requirements affecting public safety apparel and protective gear
Share insights and feedback from the field to help continuously improve offerings and service

Qualification

Public safety expertiseCustomer serviceInterpersonal skillsCommunication skillsOrganizational skills

Required

Travel within the state of Minnesota
Serve public safety professionals by representing our line of uniforms, body armor, duty gear, and customized protective apparel
Build credibility with agencies and frontline personnel
Serve as a knowledgeable resource to public safety professionals
Provide support through on-site visits, fit consultations, and professional product presentations
Participate in department meetings, training sessions, and public safety events as a trusted representative
Build long-term partnerships with agencies by delivering reliable, honest, and responsive service
Assist customers with product selection, certified sizing, and customization options
Coordinate with company operations to ensure smooth ordering, delivery, and follow-up support
Complete all required product and certified sizing training prior to field assignments
Stay informed on product advancements, compliance standards, and safety requirements affecting public safety apparel and protective gear
Share insights and feedback from the field to help continuously improve offerings and service
Strong interpersonal and communication skills; ability to build trust quickly with frontline professionals and agency leaders
A service-first mindset with a focus on relationships over transactions
Organized, dependable, and able to manage territory activities independently
Access to reliable transportation and willingness to travel as needed
Willingness to complete mandatory product and certified sizing training

Preferred

Retired, active, or prior service in law enforcement, fire, EMS, corrections, or military strongly preferred

Company

Galls

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We are PROUD TO SERVE AMERICA’S PUBLIC SAFETY PROFESSIONALS with great customer service and an unrivaled selection of uniforms, equipment, and logistics technologies.

Funding

Current Stage
Late Stage

Leadership Team

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Dustin McDulin
Chief Financial Officer
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Bruce Kulp
Chief Operating Officer
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